Top critical review
44 people found this helpful
Good but not perfect.
on 23 July 2014
The Samsung UE46H7000 TV is beautifully designed with its ultra thin bezel, smart stand and good build quality. It looks great, is easy to unpack and set up to make the many personal adjustments todays TVs require. Menus are well laid out, easy to follow and even provide tutors on how to use the myriad of facilities the TV offers. It is after all more computer than TV. During set up It connected to the home WiFi in seconds allowing access to the internet. It tuned very quickly to FreeView and FreeSat channels. Picture is bright and sound is not too bad considering the ultra thin body and what must be tiny speakers. A sound bar though is a must when viewing films.
The TV has issues though hence the 3 stars. Samsung are though aware and is working on fixes which owners must download in the form of firmware updates which are easy to install, but why should we? An expensive TV should come fit for purpose without the glitches experienced.
This TV's issues are; Sound synchronization, sound and picture not synchronized though this can be adjusted. However the synch wanders constantly causing endless adjustment. I believe this will be fixed with a firmware update. Picture motion flow, occasionally fast movement such as a car traveling across screen will stick for a nano second. It is like a stutter and happens only occasionally however it is annoying, like a dripping tap at night! I am sure Samsung will eventually fix these minor irritations in time but I cannot help but wonder why they distribute a product in a non perfect state.
The TV in question was eventually exchanged being designated faulty by an engineer. The replacement was a slight improvement and two firmware updates later the sound synch and picture stutter was fixed but slight synching problems are still noticeable. Other minor odd operating system glitches - channel list freezes when brought up on screen occasionally. Picture scrambles into horizontal lines occasionally if channels are changed too quickly for its quad core processor to cope with! The problems can be quickly cleared so are minor but again Why?
All modern TVs rely on stable operating systems to control the TV and their efficiency is never discovered until the TV is purchased and used in the home. It is a real pity reviewers do not include a TV's operating system with its picture, sound and smart attributes.