Top positive review
18 people found this helpful
We like this
on 6 April 2015
This looks to be far more economic to run than our previous HP printer which lasted 4 years.
On purchase of this I noticed a £40 cashback and a free 3 year warranty from HP (Exchange)
According to the UK HP website the closing date for the purchase to get the above offers is 30/04/2015 (had to be purchased directly from amazon to get the deal, you will also need to check with HP directly after this date if there is still *any* existing offer)
So far these "sweeteners" are confirmed and on track, and the cashback is due to be paid by BACS in a week or two.No significant increase in phone calls asking me if i want to buy solar panels since i gave HP my address and phone number is a good thing.
My last HP Printer was a photosmart 309a which lasted an impressive 13000+ prints and probably performed slightly better on photos as it had "grey" ink as well ,however on it failing that's now £61 of 364 XL ink sitting jammed inside the c309a and a few unused 364XL spares that will probably be end up being given away.
I just tried printing using my usual HP advanced photo paper on this 8610 and to be honest at this moment it is very similar in quality - seems the paper used is more important than I realised.
So perhaps points to be aware of, is this 8610 printer is probably not going to win a beauty contest, it's big and has a more industrial feel to it. Though surprisingly quieter than the C309a it's really "chunky" to look at, I would have prefered it in white also.
The plus points outweigh the negatives for us. Switching to ink cartridges that can output 700-1500 pages if bought separately at the same price as our old 364 ink or joining HP's "instant ink" program where you can print 50 pages a month for £1.99 or 300 pages for £7.99 has to be far fairer on the consumer.
Instant ink also rolls over what you haven't used on your quota for one month and you can even add 25 printouts on top of your usual use for £1 on the plan we will be on- which is 4p per extra print at the time of review.
There is no obligation to stay on instant ink according to what I have understood and you can switch over to buying the retail cartridges. Hp do mention that they can put more ink in the "instant ink" cartridges than a commercially available XL version.
I would expect that means you use the same cartridges once delivered,pay the same monthly sub and print out your monthly quotas and a new set arrives before you run out,but not necessarily monthly- as the printer orders them on a demand basis.You aren't charged per colour cartridge used, just per page.
Reading the other reviews I didn't give this printer a chance to "not work" via wifi and connected it via a network cable.
It does (after registration) have it's own email address for direct printing which then defaults to 300 DPI single sided output only and will print *and scan*from/to hp mobile apps without having a PC turned on as it has its own wifi ssid RX/TX unit (In fact if you turn the tablet, mobile or PC wireless on the 8610 shows up with it's model number as if a router-it has a password only you know that you can print off or display on the screen-you can change this)
*You can disable printing to its email address and add prefered senders to suit or turn the function off,so don't worry about other people using up all your ink without your permission.
Double sided (duplex unit) clicked in place and fitted well, the top feeding tray for faxing and scanning seems the weak point in ours and it is very similar to our old HP printer. Pages tend to have to be in very good condition to put in the document feeder.
It will sometimes jam if the paper isn't really square on inserting,the more pieces of paper placed on the feeder ,the less chance of a jam seems our general rule of thumb. We hardly fax a thing and use the glass scanner function right now. Photocopies are truly great looking.
If you pull the front panel on the left toward you may notice a light comes on to help you change your ink,also if you take note of the gigantic cartridges (when compared to 364XL ink and others) you'll probably,like me, feel less anxious about future ink costs.
The "setup" ink cartridges have lasted 250 pages for us so far and are 25% depleted-use of these does not count toward use on instant ink if you join that scheme,no paper jams normal and double sided printing up until now for us, but the unit we received was so well protected, this may be why.
This printer also updates itself via the net without requiring a pc to download firmware,ours did auto download new firmware within 4 hours of being set up without us doing anything to it,it showed what it was doing on the screen and it seems a good feature - if yours doesn't do this it may be that it's already up to date.
Picture 2 shows A new sealed pack of 364 ink (for my broken printer) with the removed 950/951 inks from this printer to demonstrate scale.
I have rarely heard ink make any noise in lots of cartridges, in these 950/951 setup inks you can hear the liquid ink on shaking them.quite easily.
Print Quality is that of a good office printer,the paper tray will accept a LOT of 80GSM paper or photo paper, but not both at the same time as far as I can see.
The printer has no power brick, as the psu is internal.
We were lucky ,I think, and purchased this at the right time.
I looked briefly at the integral web content that the printer can print out on a schedule,most of it doesn't quite seem "English enough" as yet, but we will see if that changes over time.
Providing ink costs don't rise too much over 3 years and you are ok using a single touchscreen over physical buttons, it may be a sensible choice for those who want to save money on cartridges and postage/trips to stationers.
If you have the time to record your serial number and scan and upload your invoice to HP, you have a pretty good printer, Guaranteed 3 years by the manufacturer at less than £90 initial cost after cashback (check the HP website before you purchase, for offer expiry dates and the full legal details of any agreements)
I feel glad I have purchased this as our old HP IS dead,was just costing too much in 364XL ink and I really struggled when tasked to look for something that would either not be too flashy for our needs or basically too much of a toy.This, I feel strikes a nice balance in a confusing market sector.