Top critical review
5 people found this helpful
One star is extremely generous
on 6 September 2014
I am only giving this expensive paperweight one star because Amazon won't let me give it a negative star rating. If I could, it would be -5 stars. I never thought I could be this disappointed with a laptop purchase from Amazon. I have no idea how this item could have such high reviews from so many other users. My experience has been nothing but bad from the very beginning.
I had owned this "laptop" (and I use that term very loosely, since it seems to work much better as a paperweight) for only a week when they keys started coming loose from the keyboard. I was a bit disappointed, since it took my last laptop a good four years to start losing keys, but I thought it's not the end of the world. I bought this laptop in May. By the first week in August it was making very funny noises. Then it stopped working all together. That would be a THREE MONTH OLD laptop. The hard drive was completely gone after a mere three months and the keys were all coming loose on the keyboard. We sent it away to be repaired. When we got it back, it still did not work. My husband spent some time talking to some tech people online and after seven hours, we finally had it "working" again. Again, I use the term "working" very loosely. It starts up and I can do stuff online with it as long as I have all day to keep messing around with it to get it to do what I want. In other words, it does not work well at all. It still takes a good 30 minutes to start up and it takes ages to do anything on it.
If you decide to purchase this expensive paperweight, do not expect much. And expect no help at all from the manufacturer. Amazon was even less help. If you only want a laptop that lasts a few weeks, you won't be disappointed. My last laptop was a HP laptop and it lasted seven years (and still technically works, but the screen went). I expected a new laptop to last longer than a couple of months. And even though it has been "repaired" I still can't use it. It was a complete waste of money. I have better luck getting online with my toddler's Fisher Price toy laptop than I do with this "real" laptop. TO anyone who still decided to purchase this after reading my review, I say "good luck" (while laughing,hysterically).