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Lovely keyboard but woeful touchpad makes this almost unusable
on 22 May 2015
This laptop seems good on paper, but it's good some significant flaws. I've owned two other Samsung laptops and both held up really well (a combined nine years of use, around 50 hours per week). Unsurprisingly, given that this one is the newest, its performance is by far the best. Processing speed and screen resolution are good. The keyboard is also very nice to type on. However there are some glaring, fundamental, school-boy errors in the design and build quality which can make it a really difficult computer to use.
The touchpad for one thing. Never had a problem using a touchpad on any other laptop I've owned. This one is a nightmare. I write a lot of documents in Word, and the slippery touchpad makes it almost impossible to do precise actions such as highlighting or dragging and dropping a block of text. Seriously, it's almost unusable. A real pain if like me you're a touch typist who doesn't want to have to move from keyboard to mouse and back again as you work. Also, the touchpad is so close to the keys that it's hard not to brush it as you type (and I'm certainly no clumsy-fingered idiot with hands the size of bears' paws). I can't understand why they've changed the touchpads - the old ones were faultless.
Also, the build is generally lower quality. Sure, the new model looks nicer than the older ones, but key components such as the screen hinge are weaker (meaning that the screen occasionally flops and it even has a disturbing looseness and slight rattle when closed).
I will probably buy another Samsung laptop in the future, but I'm going to make very sure that I buy a model that combines this model's keyboard with the old models' touchpad and screen hinge. If I can't find one that fits, I'll just have to change brands.