Top critical review
50 of 61 people found this helpful
A very frustrating experience
on 13 August 2014
I have been running regularly for over 7 years and currently train for the half-marathon distance. I have been using this watch for almost 8 months. All the features of the 220 sounded great to me before I bought it and they still sound good and they would be good, if only they would work!
The main reason I bought the Forerunner 220 was to support my interval training. But the pace displayed by my Forerunner 220 is often unreliable - it takes ages (60-90 seconds) to adjust the pace whenever I change from a slow jog to a tempo-run or sprint and vice versa. Because of the pace problems, interval-training is no fun at all. I sent my 220 back but Garmin said it was not defect and returned it. After a software update the time lags are not quite as bad as before (now "only" 30-45s) but they are still there and still spoil my interval training.
My experience with Garmin technical support ? - I made 8 contacts over 21 days and got just one standard reply. So I went on to the forums at the Garmin site to find help only to find out that there are lots of people complaining about the exact same problems that I have. After 8 months my 220 has had 4 software- and 1 GPS-firmware update. Granted, some problems have been improved or solved but new ones have arisen. With the latest update, the Forerunner 220 reboots spontaneously, sometimes right before the end of a run. Not only does this ruin my day but I also lose any data on the run and on previous runs not already synced to my PC.
My advice - I would suggest to you to look at other products or wait until Garmin iron out all the bugs with the Forerunner 220. Until then, unfortunately I cannot recommend this watch to anyone.