Top critical review
6 people found this helpful
on 14 January 2014
The only good part about this experience was the usual efficient delivery through Amazon. To begin, I found the Lenovo K450 did not have a DVI port, only an HDMI and a long-outdated VGA port. So I drove to the nearest town to purchase a DVI/HDMI cable. Then, although the desktop switched on, and after many attempts, the monitor did not receive a signal and I had to conclude that the HDMI port was DOA (dead on arrival). This conclusion was supported by a subsequent search on the internet that showed others have had the same experience with this and another Lenovo model.
Lenovo support handled my call politely and suggested that I try the VGA connection. Well, my 2013 Samsung monitor does not support the outdated VGA system and, even if it did, I do not intend to spend £699 on a desktop to go back in time to VGA.
The K450 is now on its way back to Amazon under the 30 day provision. It has cost me a considerable amount of time in de-commissioning and re-commission my 4-year old desktop, and attempting to install the Lenovo and re-packing it. In addition, I have spent £23.99 on a now redundant DVI/HDMI cable as my old desktop is DVI/DVI plus £39.62 in return carriage and insurance (the latter admittedly voluntary as Amazon provide a free collection service but I was unable to confine myself home for a day awaiting collection) and a few pounds on related travel expenses.
I shall not be buying a Lenovo product in future.