Most helpful critical review
7 of 7 people found the following review helpful
Very poorly manufactured and even worse customer service. AVOID unless you wish to purchase a new pair bi-monthly!
on 31 July 2014
I have bought many shoes from made by many different manufacturers and these are by far the quickest to degrade and fell apart within 2 months of purchase.
I liked the style, and although they took a little while to wear in, I was slowly getting used to wearing them. However this did not last and I was soon walking around with half the stitching undone and unable to fix since the stitching was sown together by automated machinery.
I spoke to a reliable cobbler and upon seeing the shoes, he decided they could not be fixed and suggested the only thing to do was to glue them together although that it would not last. He said it was a shame that such material could go to waste within the space of two months.
I decided to contact them and sent pictures to show the faulty or poorly made item and requested a refund or replacement; I received neither and I have been left highly disappointed with the lack of explanation and lack of care for their customers.
I regard these type of companies to have little respect for their customers and I do not deal with people who show a lack of respect. When spending money, I expect a working item and if it happens not to work I expect the problem to be taking care of.
This company have ignored the problem and effectively ran away with my money.