Top critical review
17 people found this helpful
Never been that impressed with Dualit and this one's no different
on 9 January 2014
Expensive for what it is - a compact two slot toaster - and the "commercial grade elements" look like ordinary elements. I'm sure the marketing department explain they're made of uranium depleted fibres or whatever, but the warranty appears to be just 12 months and I can't find anything corroborating the notion that the unit's elements are covered for longer. Nothing is made clear either in the manual, glossy brochure or anywhere on Dualit's web site.
It's also still a run of the mill (i.e. domestic) pop-up toaster, despite boasting an ability to raise the bread during cooking to see how it's coming along - the so called 'peek' function - meaning that when the time's up it still springs up. For the bread to stay within the toaster you need a proper commercial device or something from the company's Vario range.
Still, I can't help feeling that if you're looking to buy British and genuinely agricultural then something like a Rowlett which while more expensive is actually what most quality seekers are looking for. If Dualit kettles are anything to go by I'm not sure this toaster was such a wise purchase. But we'll see.
** Update May 2014
Have reduced the rating of this item to 1-star as the Rowlett is a significantly better product, pound for pound, and to annoy the Dualit fan poodles who clearly don't like an honest review.
** Update August 2014
Unit has had to be returned as it powers up and then immediately powers off again 5-10 seconds later. Quality.