Top critical review
220 people found this helpful
After 18 months of frustration I now declare this printer Rubbish!
on 25 January 2014
I wanted a printer I could set up in a different room from where I used my laptop, an having researched several - and the cost of ink cartridges, chose this one as being good all round value. It's so easy to set up, taking about fifteen minutes to get it all up and running, with no head scratching, shouting or swearing - makes a pleasant change!
The print quality on both black and colour is good, certainly for my non-professional purposes, and the cost of replacement cartridges is reasonable- I don't ever buy genuine ones, by the way as I've found them to be way over-priced, and the alternatives are good. I also like the fact that the colour comes in one cartridge and not three separate ones.
My only quibble with this printer is that it feels flimsy and lacks any sort of weight or substance. This was a nuisance when inserting the cartridges as the pressure needed to insert them kept pushing the printer back across the table - so either hold it firmly at the back or put it against something solid whilst replacing the ink. Other than that I'm really pleased with it, and for the money it is a good buy...PLEASE BE WARNED - READ MY UPDATE!
Update: 1 August 2014
The time has come to replace the ink cartridge, and boy, was I in for a shock. The cartridge I bought fits, but as soon as I clicked "Print" up came a large box telling me that this was an "old style" cartridge and it refused to work! I think this is outrageous of HP; they obviously programme the printer to refuse anything but genuine cartridges. I'm held to ransom by a machine, and will now downgrade my rating to two stars; I would give it one and a half if I could.
Update September 2015
I have come to hate this printer with a passion! Every time it is switched off then on again it wants to print a test page. HP's helpline is as useful as a chocolate teapot. I am now considering donating this printer to the local rubbish tip and buying one that is not to darn picky. I am So disappointed with this, especially as I had a really good HP printer that I brought back from Canada which worked well for many years - unfortunately it won't work with any Windows system beyond Vista. Grrr.
I have now downgraded this, yet again, to 1 star.