Most helpful critical review
9 of 9 people found the following review helpful
Waste of time ........
on 26 July 2014
I installed this on my laptop with no issues, but I was unhappy so I have uninstalled it and got a refund. I found that the software stops frames being shown. For example, on an ebay listing for a cd, I couldnt see any of the tracks as this box was replaced by a message saying bitdefender had blocked it. This was clearly not a dodgy website, so I figured the product settings needed adjusting. I tried to do this, but its a really user unfriendly interface and confusing terminology etc, so I googled it and emailed their customer support forum twice. They didnt reply so after a few weeks and a threat to uninstall and leave a poor review, I did just that. I could not recommend this product as I was never sure if it was set up properly and didnt want to spend hours on google working out how to use it. Even if it is a robust product, its of no use if you have to disable it to view routine websites and their customer care is appalling. There's no point having a system for customers to contact you if you cant be bothered to reply.