Top critical review
13 people found this helpful
NOT COMPATIBLE WITH 8.1
on 18 January 2014
Bought this following the good reviews by those in the know.
But Bitdefender Total Security 2014 caused me and my computer major problems.
After a simple programmed scan it went into Rescue Mode and there was no way out of this loop. The only way would have been a System Recovery bringing the system back to Factory default!
Bitdefender Technical Support were either overstretched or lacking in staff. It is wholly unacceptable to have to wait 13 days, yes THIRTEEN DAYS, before a techie starts giving you suggestions. Then after various messages and help from a friend I could gain access to my computer but at every reboot I had to use the temporary fix to get into Windows through some backdoor.
Only a slight admission was forthcoming together with an extension to my subscription.
I fully removed this program (ENSURE YOU USE THE BITDEFENDER UNINSTALLATION TOOL AFTER REMOVING PROGRAM!) and went back to F-Secure, bliss!