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Sleepy Time kindle - Night Night...
on 25 September 2014
OK - where do we start here...? First things first I'll admist that I purchased this from a third party dealer online and not from Amazon direct - BUT it is an Amazon product with their logo enblazoned on the back and inside the front cover! The problem I have with it is my Fire keeps falling asleeo when attached to the case - it works perfectly out of the case but once in, it randomly goes to sleep.
Used the Mayday function and was told to keep the Kindle out of the case for 24 hours (after confirming that I had the screen sleep time set to Never) which I did and it hasn't fixed it...the particular person I spoke to on Mayday that day said that it was the first time he had heard of this problem...even though Amazon.com is flooded with this problem...however, the second Mayday assistant admitted that this was indeed a problem with this case and is caused by a defect in the magnet in the case - but as I hadn't purchased direct from amazon but instead had used some credit on a catalogue I run, they couldn't help me - instead I was advised to purchase a case with no magnet...well if I could get a refund on this one (the retailer refuses because it's 3 months old), I would purchase a new case sans magnet - however, as I am just a poor pathetically paid British soldier, my Kindle will just brave the elements along with me and once I finished my back catalogue of books, a Krobo will go to the top of Christmas list.