Customer Reviews


41 Reviews
5 star:
 (23)
4 star:
 (11)
3 star:
 (4)
2 star:
 (1)
1 star:
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22 of 23 people found the following review helpful
5.0 out of 5 stars why we chose your product.
Chose this policy because of the price. Also for the the cover that was also provided for the,kindle we purchased.We looked at other policies,that are about and yours was by far the best,on offer.
Published 8 months ago by terryharvey

versus
2.0 out of 5 stars This is limited to a single device. You have to buy a new plan each time.
Several things in the T&C's I didn't think would be an issue, given the limited number of replacements!!

This is NOT mentioned in the key facts sections. Which seems very, very odd.

You cannot transfer this to a different device. Only a different person. IE if you have 2 7" Kindles only one can be replaced. As each device has a different serial...
Published 16 days ago by Martin


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22 of 23 people found the following review helpful
5.0 out of 5 stars why we chose your product., 21 Dec 2013
Verified Purchase(What is this?)
This review is from: 2-Year Protection Plan with Accident & Theft Cover for All-New Kindle Fire HD 7", UK customers only (Accessory)
Chose this policy because of the price. Also for the the cover that was also provided for the,kindle we purchased.We looked at other policies,that are about and yours was by far the best,on offer.
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18 of 19 people found the following review helpful
5.0 out of 5 stars fantastic, 6 Dec 2013
This review is from: 2-Year Protection Plan with Accident & Theft Cover for All-New Kindle Fire HD 7", UK customers only (Accessory)
I had ordered my kindle and insurance frm Amazon for my son's Christmas prezzy. I had arranged for it to be delivered to my work as nobody was at home to receive it at the time. I received the kindle within 3 days but not the insurance. Within two hours of me emailing the seller, I had received not just one but 3 emails assuring me another would be sent out plus an email version to! And here it is!! Very impressive customer service and i am extremly happy as will my son be on Christmas morning. THANK YOU!
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11 of 12 people found the following review helpful
4.0 out of 5 stars protection, 10 Jan 2014
Verified Purchase(What is this?)
This review is from: 2-Year Protection Plan with Accident & Theft Cover for All-New Kindle Fire HD 7", UK customers only (Accessory)
Did not receive a written policy. Only have an email to confirm that it is in place. Don't know if this is correct or not
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3 of 3 people found the following review helpful
4.0 out of 5 stars 2-Year Kindle Protection Plan with Accident & Theft Cover, 3 Feb 2014
By 
D. R. Sale - See all my reviews
(REAL NAME)   
Verified Purchase(What is this?)
This review is from: 2-Year Protection Plan with Accident & Theft Cover for All-New Kindle Fire HD 7", UK customers only (Accessory)
Hope I never have to use it but peace of mind is there! Delivered as promised and appears to be what the Doctor ordered..
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2 of 2 people found the following review helpful
5.0 out of 5 stars Thank you!, 5 July 2014
Verified Purchase(What is this?)
This review is from: 2-Year Protection Plan with Accident & Theft Cover for All-New Kindle Fire HD 7", UK customers only (Accessory)
If the response to my query today is an indication of the quality of service for this policy then I wholeheartedly recommend it. Fast, friendly and super efficient. Thank you
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2 of 2 people found the following review helpful
5.0 out of 5 stars Best Protection Plan for the Kindle., 7 Mar 2014
By 
This review is from: 2-Year Protection Plan with Accident & Theft Cover for All-New Kindle Fire HD 7", UK customers only (Accessory)
No complaints on the price and coverage of this product protection plan. Great Buy! If your Kindle is lost or stolen or you drop it no worries, its covered in the plan.
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2 of 2 people found the following review helpful
5.0 out of 5 stars good value insurance plan, 18 Jun 2014
Verified Purchase(What is this?)
This review is from: 2-Year Protection Plan with Accident & Theft Cover for All-New Kindle Fire HD 7", UK customers only (Accessory)
Peace of mind for a reasonable premium, when my grandchildren want to play their games, and are not always as careful as I might be.
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2.0 out of 5 stars This is limited to a single device. You have to buy a new plan each time., 11 Aug 2014
This review is from: 2-Year Protection Plan with Accident & Theft Cover for All-New Kindle Fire HD 7", UK customers only (Accessory)
Several things in the T&C's I didn't think would be an issue, given the limited number of replacements!!

This is NOT mentioned in the key facts sections. Which seems very, very odd.

You cannot transfer this to a different device. Only a different person. IE if you have 2 7" Kindles only one can be replaced. As each device has a different serial number. Even if you live in the same household.

...So you can't un-insure once and have another replaced. I understand the reason for limitations like this. Surely it would be friendlier if the transfer could be made once in the 2 year term!

If the contract runs out after 3 replacements/uses - even if the devices is stolen 3 times - there shouldn't be a such a limitation.
effectively they're still paying out the same for each plan.

I find this unfriendly and more focused on profiteering rather than being a means to help customers who've purchased this plan.
I do wonder how many plans they'd sell if this was mentioned up front.
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5 of 6 people found the following review helpful
5.0 out of 5 stars Protection plan for Kindle Fire, 27 Dec 2013
By 
G. Saabor - See all my reviews
(REAL NAME)   
Verified Purchase(What is this?)
This review is from: 2-Year Protection Plan with Accident & Theft Cover for All-New Kindle Fire HD 7", UK customers only (Accessory)
Bought Kindle as a Christmas present for my youngest granddaughter - she is over the moon with it. Suddenly realized it would be a good idea to insure it - judt in case. Price seemed reasonable for 2 years protection.
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1 of 1 people found the following review helpful
4.0 out of 5 stars Excellant but how do i claim, 10 May 2014
Verified Purchase(What is this?)
This review is from: 2-Year Protection Plan with Accident & Theft Cover for All-New Kindle Fire HD 7", UK customers only (Accessory)
I am not quite sure how to make a claim yet as I have had the last 3 kindle fire hd returned under guarantee as they were faulty
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