Top critical review
19 people found this helpful
Power supply not up to the job!
on 2 November 2013
I purchased this laptop at the beginning of October after much research and when I discovered it was nearly £200 cheaper on Amazon than HP's website, Iwent ahead and ordered. As I was new to Windows 8, I was apprehensive as to how I would like it. I loved it although you do get a sore arm after a while with the touchscreen. You can also use the standard desktop and scroller with left and right clicker if you want to. The laptop itself seems fairly well built but I can't comment any further as, after three weeks, the power supply is broken!! It has a pin in the laptop end of the cable, like the old co-axial tv ariel fitting and if you're not very careful, the pin bends and the cable will not go into the laptop. I consider myself as quite careful. My children (teenagers with their own laptops) don't use this machine and therefore it hasn't taken much to break the power supply. I contacted Amazon and was given the choice of a total exchange or partial refund. As I didn't relish the idea of having to clear everything off my machine, I opted for the refund which will mote than cover the cost of the new power supply but the whole experience has been very inconvenient. Final judgement, laptop ok as far as I can see, Power supply, completely substandard and not good enough from a company like HP.