Most helpful critical review
3 of 4 people found the following review helpful
A contrary view
on 2 December 2014
The facts buyers need are often what sellers/manufacturers [not to mention reviewers] neglect in favour of telling you how well it goes with the curtains. Even those listed here are misleading in one or two cases, and it's a particular risk to product quality when company employees spend their time away from the coal face writing flattering Amazon reviews, as I suspect happened here. I'm guessing dwellers in cramped bedsits or anyone for whom space is at a premium might prefer a few numbers so that's where I'll start:
1] Dimensions: The [separate] base of this item is 16cm diameter. The kettle's height [base included] is 22cm. Allow a further 22cm `across' between the tip of the spout to the outer edge of the handle. You'll be pleased to hear that with leads the parsimonious affairs they are these days this one is no exception, the amount of cable you actually have to play with - I measured from the edge of the base to the start of the plug moulding - being a mere 64cm [not the disingenuous `75cm' stated above].
2] Function: `Boils' a full tank of 1.5 litres in under 4 minutes. `Boils' 1 litre in under 2 minutes. No illumination at switch-on. I've used inverted commas for `boils' since the evidence of its actually having done so dies away within seconds of the kettle switching off - something of a contrast with my ten year old Philips, a veritable Tasmanian Devil of watery thermodynamics which I have to sing to [it prefers Lara's Theme from Dr Zhivago] and then leave a minute or more to calm down at its own pace. Coffee drinkers don't need boiling water. Tea drinkers, necessarily more fastidious in matters of temperature, might want to look elsewhere. The handle stays cool during the heating process but the body of the unit gets hot and the lid very hot indeed. This kettle is noisy - far and away noisier than my current model. It's a concern when you sleep badly and like a brew during the night. Used upstairs the airport-quality roar can be heard clearly throughout the house. My fear is that it may even be audible next door.
3] Build: What some will dismiss as flimsy others, naturally, will applaud as `conveniently lightweight'. I say flimsy. Construction is a single-wall of thin, slightly malleable polypropylene and a concealed stainless steel element. The lid is hinged. One of the reasons I bought a Philips [aside from having one all ready] is that I prefer this type of lid. There is no button-release [to fail] and none of the irritating [a blight to the terminally clumsy like me] `align-and-twist' of the Bosch village kettle. The lid itself appears solid but the mechanism for unclipping it - you lift a strip of moulded plastic along the top [imagine a ring-pull can] - is less so. I'll be surprised if it lasts. I've additional misgivings about condensation splashing the sides of the kettle as the lid jerks open - an obvious by-produt of the resistance that allows you to close the lid properly and safely with a satisfying 'ker-thunk'. Most of us will just need to be careful to avoid getting burnt. Whether 'forewarned is forearmed' will be enough to protect the elderly or the disabled is another matter.
The unit's major deficiency is the ON/OFF switch in my opinion. You expect these to be robust. This one isn't. Not only is it thin but there is virtually no resistance in the spring-mechanism. Subject to even slight manipulation the switch actually wobbles laterally. Manufacturers test everything, of course they do, but this is a design weakness and if I were to suspect one telling frailty it would be this.
4] Conclusions: The HD9300 is an adequate if slightly overpriced item [I managed to get it elsewhere for under £20 including postage]. Arthritis-sufferers and the elderly who might appreciate the lightweight nature of the model should also note the hazards of condensation outlined above. Furthermore while this boiler undoubtedly `boils' it does so intrusively [noise] and not very well. I've spent money here: I'd like to be wrong believe me. In my opinion, however, this particular Philips offering isn't a patch on its predecessors, and while careful use might prolong the unit's life I rather think I'll be buying another, from a different manufacturer, sooner than I imagined.