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389 Reviews
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75 of 77 people found the following review helpful
5.0 out of 5 stars Rather expensive but works brilliantly in house with thick walls
Having re-located my (BT) hub to a different part of the house, I needed to extend the Wi-Fi range. The house has VERY thick stone walls, and I had previously tried BT's Dual Band Wi-Fi extender as well as other power line extenders, with very limited success. This product, however, works brilliantly. It took me about 2 minutes to set up and I get the full five bars on...
Published 17 months ago by RetiredProf

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4 of 4 people found the following review helpful
3.0 out of 5 stars Great but doesn't play nicely with Apple iMac's - beware
Purchased this as I have difficulty picking up a decent wi-fi signal in the lounge due to solid walls. This is despite having fibre internet connection running close to 70 Meg. Using the BT500 the resulting ethernet connection is approx 40Meg at the tv which is more than adequate even for 3D HD downloads. Very simple plug and play for both the ethernet and wi-fi - however...
Published 10 months ago by ARTiSAN


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75 of 77 people found the following review helpful
5.0 out of 5 stars Rather expensive but works brilliantly in house with thick walls, 19 Dec. 2013
Verified Purchase(What is this?)
Having re-located my (BT) hub to a different part of the house, I needed to extend the Wi-Fi range. The house has VERY thick stone walls, and I had previously tried BT's Dual Band Wi-Fi extender as well as other power line extenders, with very limited success. This product, however, works brilliantly. It took me about 2 minutes to set up and I get the full five bars on the side of the house furthest from the hub! I'm not sure yet whether I shall need to buy additional plugs for other parts of the house (which would start to be rather costly). So, although you could probably get away with cheaper solutions in houses with "normal" walls, if you live in a property with very thick stone walls, this works really well.
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5 of 5 people found the following review helpful
5.0 out of 5 stars Works Brilliantly, 20 Aug. 2014
Verified Purchase(What is this?)
This review is from: BT Wi-Fi Home Hotspot 500 Kit (Accessory)
Easy to set up and works brilliantly (even when plugged into an extension plug and not directly into wall, as per the recommended set up)
I was surprised to learn that the second unit extends your wifi signal by relaying it using a new wifi router and new wifi password. For example I have a sky broadband router which I have extended to another part of the flat using the BT wifi home hotspot. Now set up in the other room I have to locate the BT router and type in the password code on each of my devices. Once set up though you can choose between your main router (Sky) or the new router (BT) on each device depending on the strongest signal.
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4 of 4 people found the following review helpful
3.0 out of 5 stars Great but doesn't play nicely with Apple iMac's - beware, 10 July 2014
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Verified Purchase(What is this?)
This review is from: BT Wi-Fi Home Hotspot 500 Kit (Accessory)
Purchased this as I have difficulty picking up a decent wi-fi signal in the lounge due to solid walls. This is despite having fibre internet connection running close to 70 Meg. Using the BT500 the resulting ethernet connection is approx 40Meg at the tv which is more than adequate even for 3D HD downloads. Very simple plug and play for both the ethernet and wi-fi - however the wi-fi won't work with an Apple iMac. Its fine with an iPhone and iPad !!

I spent nearly an hour with Applecare trying to fix it and they came to the conclusion its the BT500. Checked the BT community forum and sure enough there's various posts about this problem. I could return it however I don't really need the wi-fi for the iMac and its a cheaper unit that most of the others around. So a cautious recommendation.
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16 of 17 people found the following review helpful
5.0 out of 5 stars I can't believe they worked, 28 Mar. 2014
By 
Judith Garnett (Wales) - See all my reviews
(REAL NAME)   
Verified Purchase(What is this?)
This review is from: BT Wi-Fi Home Hotspot 500 Kit (Accessory)
I live in a very old building where getting a wifi signal throughout house is a nightmare. I have more than one ring main so was not sure if they would work but once both plugged in they have given me a wifi signal in about 80% of the house - which is great.
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43 of 47 people found the following review helpful
5.0 out of 5 stars Wi-Fi Home Hotspot 500 Kit, 19 Jan. 2014
'Works out of the box' is one of those euphemistic phrases that normally means having to decipher a user guide translated from an ancient eastern language whilst scratching your head wondering which bit goes where.

Not so with this product.

1. Plug one end of the supplied ethernet cable into the powerline adapter
2. Plug the other end into your router
3. Plug the adapter into a wall socket
4. Take the wi-fi extender to the room where you want wi-fi and plug it into a wall socket

That's it! It will show up in the list of wireless devices then you connect to it just like any other.

A couple of tips:
a. Make a note of the admin password and wireless key before step 4 (both are on the label attached to the extender)
b. If you are going to change the password, download and install the BT Device Configuration Tool which will make things easier (available from [...] )

I don't think they could have made the installation any easier if they tried.
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13 of 14 people found the following review helpful
5.0 out of 5 stars Fast & Smooth, 14 Dec. 2013
By 
Hawk1 "M.H" (England (London)) - See all my reviews
Verified Purchase(What is this?)
This review is from: BT Wi-Fi Home Hotspot 500 Kit (Accessory)
I have had a few wifi range extenders in the past to extend my current wifi network throughout the home but none perfomed anywhere near as this powerline extender which i have decided to invest. I have to say this has had paid off very well after more than a year struggling to get a good wifi reception in the home even using wifi extenders.

Connected instantly and very fast connection through the power line and thats only connected to power extension i believe it would be even more fast if i connect it directly to the power socket. the built in wifi hotspot is also fast and smooth due to the fact the its connected to the router/modem via power line and so always a strong connection.

No more wifi extenders for me.
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64 of 71 people found the following review helpful
5.0 out of 5 stars A great way to extend a home network, 20 Aug. 2013
This review is from: BT Wi-Fi Home Hotspot 500 Kit (Accessory)
Customer review from the Amazon Vine Programme (What's this?)
Like all powerline-based products, the BT Wi-Fi Home Hotspot 500 is very much a plug and play device. The 'Broadband Extender Flex' is plugged into a mains socket near to your router and your router then plugs into this via an Ethernet cable. The 'Wi-Fi Home Hotspot' plug is then connected to a separate mains socket and automatically connects to the Extender. Network devices can then connect to the Wi-Fi Home Hotspot plug either wirelessly or via one of the 2 built-in Ethernet ports, allowing these devices to have full network and internet connectivity.

Being AV500 I found the data throughput to be very fast and full stutter-free HD movie streaming of MKV files was easily possible. Even better, I noticed no degradation of network throughput when the BT Wi-Fi Home Hotspot 500 was used alongside my existing TP-Link AV300 powerline devices, so integration with these was very impressive and had no adverse effects on performance.

The BT Wi-Fi Home Hotspot 500 is a very reliable and robust way of extending network coverage using home powerlines, recommended.
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4 of 4 people found the following review helpful
5.0 out of 5 stars Amazing - works a treat!, 2 Feb. 2015
By 
F. Wilson (Rayeligh.UK) - See all my reviews
(REAL NAME)   
Verified Purchase(What is this?)
This review is from: BT Wi-Fi Home Hotspot 500 Kit (Accessory)
These are totally amazing. So simple to set up - even for a 67 year old silver surfer like me.
We couldn't get any signal at all downstairs before we had these, but now we can use our mobile phones and tablets downstairs and use them for catch-up TV connected to the TV, I cannot recommend these highly enough....and the icing on the cake - they carry a BT 3 year guarantee.
As other reviewers have mentioned they work with other ISP providers...even Talktalk !
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3 of 3 people found the following review helpful
5.0 out of 5 stars BT Wi-Fi Home Hotspot 500, 3 Sept. 2014
Verified Purchase(What is this?)
This review is from: BT Wi-Fi Home Hotspot 500 Kit (Accessory)
Probably a one-off purchase for most people. Combines the ease of using Wi-Fi and 2 Ethernet ports for my downstairs area which had Wi-Fi access issues. For most modern smart TV or TV boxes, Ethernet is the best way to source your internet requirements. It is faster and more stable - so less disturbance in your TV viewing. Instructions on set-up is fairly easy. However, make sure you have correct length(s) of Ethernet cabling before you embark. I have experienced no problems in keeping this plugged in 24 hours/day. Wi-Fi for my mobile and tablet had no issues even when used in near-by rooms on the same floor. No regrets in this purchase.
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51 of 57 people found the following review helpful
5.0 out of 5 stars Neat solution, 14 Dec. 2013
By 
Get Real "Butterfly_Brand" (Cambridge) - See all my reviews
(VINE VOICE)   
Customer review from the Amazon Vine Programme (What's this?)
I live in a large & very old house with very thick walls. I have had alot of trouble getting broadband in parts of my house so this looked like a simple & pretty cheap solution. And so it was. Easy set up straight from the box. Had it going within 10 minutes of opening it. No need to drill holes in my wall - this is a fantastic product and cheaper than getting a second box. Neat & compact. Clean & simple. Delighted !
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BT Wi-Fi Home Hotspot 500 Kit
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