Top critical review
73 people found this helpful
Excellent product but...
on 27 October 2013
I wanted to buy an external hard drive as I heard rumours online of Macbook Airs with 128gb SSDs crashing. Therefore I needed something to back up my laptop.
Now this product is extremely fast, looks excellent and it's pretty small and compact. I love the silver design and the 3.0 USB connection is extremely quick. It backed up my hard drive pretty quickly using time machine. I didn't need to format this hard drive or anything, just plug it in, then time machine. I partitioned it first because you don't need 500gb all on time machine with a 128gb SSD. Maybe 300-400gb.
Here comes the but. The product says 'for mac' but the other windows My passport hard drive is perfectly fine too, and it's cheaper. Just format it. You can format this 'for mac' hard drive so it works with windows really easily. I think the product is slightly misleading in this respect.
The only reason I chose this product over the other product was because this product came out in 2013, and the older version came out in 2012. So initially I felt that I was getting a newer version and paying 15% more would be worth it. In all honesty though, these products are exactly the same. Go for the cheaper version.
However if you're a lazy person who can't be asked to format an external hard drive then buy this product. Just plug it in and it'll work. No need to fiddle around with disk utility.
Update June 2015: I have changed my review after 18 months of using this. I've used this with no problems for 18 months, backs up to Time Capsule no problem, saves storage. No problem. But it's broke. I've wiped the storage probably less than 10 times to partition it and then reupload the files from the computer, and I think that might be what killed it. My Macbook Air simply can't recognise the passport, it doesn't show up in Disk Utilities. I've lost all my backups from 2013 until now (June 2015), and what's worse, I've lost my photos I had on this thing.
On the one hand, it's been nice to have that reassurance for 18 months, but the reality is, I've lost all the memories I had stored on this thing. Before it broke, it worked great for about a day after I re-partitioned it. Then it just crapped on me. Doesn't work. Can't retrieve data.
WD warrenty is just the worst service in the world, the packaging restrictions you MUST comply to is just ridiculous. I've never seen a more ridiculous way to claim warrenty. You're spending £20 to get the box it needs to be sent back in, bubble wrap, and tracked delivery. I'm not being funny, but I paid £60 for this, and now it's £50? You may as well just buy a different hard drive and not waste time, stress or money on this thing. If I was being brutally honest, after this horrible experience I would recommend you spend £20-30 more and get a G-technology G-drive. It is much more reliable and will probably last 4-5+ years.
Udpate July 2015: I bit the bullet and paid £10 for a box, bubble wrap, and tracked delivery with royal mail. Had some hassle with the distribution centre in Swindon because they apparently didn't receive it. After a week or so of messaging WD, they agreed to send me a replacement. Arrived quickly with UPS. The replacement you receive is a refurbished one so it's not new, but it works alright. I don't think it was worth the hassle to be honest, oh well. I have a back up for my back up now :/