Most helpful critical review
26 of 27 people found the following review helpful
SanDisk's Vault software corrupting its contents
on 10 March 2015
Purchased this device during the 1st week of February 2015. By the start of the first week of March 2015, a few weeks later, it had corrupted all my work files stored in the 'SanDisk Vault' software, which is installed on the device. I contacted SanDisk who done some trouble shooting with me and gave some steps to follow, including reinstalling the back up files, the problem persisted- my files could not be restored. They could be seen, but not opened. After less than a month I had a device that didn't work as advertised. SanDisk's efforts and responses left me with no confidence in using their product, which I am returning to Amazon.
ADVICE: Be careful of storing files on the encryption software that you don't have back up copies of. You may not be able to get them back.