Most helpful critical review
3 of 3 people found the following review helpful
Further technical improvements needed, not usable as of today.
on 1 November 2014
I have owned this product for almost one year now and I feel in good position to share my feedback today. Before purchasing this product, I had been been an owner/user of a similar product, Golfsense. Though I have been always happy with Golfsense, the amount of data was quite limited. I wanted more data (e.g.. angle of attack). After reading so many good reviews on the Swingbyte 2 e on websites, I ordered the item and received after only few days. Also instructions are clear and the device easy to connect with an Iphone/android device. So far the experience had been good. It is when you want to use it that problems arise. The first one is that the device his unable to send to my iphone/android all my swings . You have to keep your iphone/android at a short distance of the device (here it means concretely that I could only do 1/2 or 2/4 swings to keep the connection. If I did full swings the device was too far away of my iphone/android and lost the connection. The second problemis that it is impossible to charge the battery my device at 100%. Despite many tries, it stayed at 65% and lost its battery rapidly. I contacted the customer service who instead of providing a new device, has developed a strange - but apparently very efficient . tactic to get rid of customers who have problems with their devices. They ask questions about almost anything about your setup. if you reply them, they keep asking you questions. but never send you a new device and keep asking questions until you are fed up and give up your request for help. I am very unhappy about it. So to summarize: swingbyte 2 is theoretical a good device, the problem come with usage and with their customer service. I do not use it anymore and would not recommend it to anyone.