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4 of 5 people found the following review helpful
4.0 out of 5 stars well structured book
simple, well structured, easy to use as a handbook. The author uses psychology and his experience. Good news: difficult people are predictible.
Published 18 months ago by Merike Rabi

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0 of 1 people found the following review helpful
3.0 out of 5 stars Very incomplete guide to dealing with a few types of difficilt people.
I found this book disappointingly limited in scope. It focuses mainly on the world of bosses, employees and colleagues. A more fitting title would be "Dealing with Difficult People in the Workplace". But even then, this book would be a bit weak, because it fails to discuss all sorts of really difficult types of people. There is no mention of the various types of...
Published 2 months ago by Alan A


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4 of 5 people found the following review helpful
4.0 out of 5 stars well structured book, 18 April 2013
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simple, well structured, easy to use as a handbook. The author uses psychology and his experience. Good news: difficult people are predictible.
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5.0 out of 5 stars Excellent, 3 Dec 2013
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This review is from: Dealing with Difficult People (Creating Success) (Kindle Edition)
Loved the highly practical nature of this book. Based on reality with tons of scripts for all of us to take and use. Highly recommend this book to all managers and leaders.
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0 of 1 people found the following review helpful
3.0 out of 5 stars Very incomplete guide to dealing with a few types of difficilt people., 9 Aug 2014
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Alan A (Dorset, UK) - See all my reviews
I found this book disappointingly limited in scope. It focuses mainly on the world of bosses, employees and colleagues. A more fitting title would be "Dealing with Difficult People in the Workplace". But even then, this book would be a bit weak, because it fails to discuss all sorts of really difficult types of people. There is no mention of the various types of sociopaths and law-abiding psychopaths, megalomaniacs, feminists, brainwashed automatons and so much more. If I had to guess, I'd guess that the author has rather limited worldly experience. Chapter 2 lists what the author considers "The seven Types of Difficult People". It is woefully incomplete.
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3.0 out of 5 stars Three Stars, 16 Oct 2014
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It's OK
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