Top critical review
20 people found this helpful
s510 owners may feel cheated especially if upgrading on Windows 10 support and Wireless capability
on 7 September 2015
UPDATE18/04/2016 - Increased from 2 to 3 stars.
Fujitsu appear to have fixed issue #1 at some point (I have auto update of the drivers set). There is a "connect by Wi-Fi" option on the task bar right click that allows a user to grab the scanner to a specific PC across the network.
I would still advise s510 owners to try and obtain the ix500 software and see if they can get their existing machine running under Windows 10 with that instead of shelling out more money. Both are fine scanners but why buy another if you have one that works?
Works well enough but was a bit of a pig to get going (and I am an IT expert). Still don't have it working on my Android tablet. It was and then I changed something. Hmmm.
But THE REAL REASON IT ONLY GETS A TWO IS:
#1. the wireless function - OK it only works on one PC at a time. You would expect that. But what I did not expect is that the currently selected PC cannot be changed by wireless command alone. No... you have to attach the USB lead to reprogram the wireless destination each time. Now what kind of sense does that make?
#2 Very not happy as I already had an s510 that was working well. To add insult to injury - while Fujitsu say that "the s510 is not supported by Windows 10" and that drove my purchase it turns out it is the old version of Scansnap that is not supported. If you install the new version from an ix500 and then connect the s510 to a USB port guess what happens? It connects immediately, is recognised and works well. So did I waste my money?
#3 Then there is the fact that all my old PDFs that were very much captured by s510 Scansnap cannot be converted to text readable with the new ix500 Scansnap because of "PDF not created by Scansnap" Oh yes it was Fujitsu!!! Just by your old version rather than the new. So terrible backwards compatibility at the software level as well.
Did I mention it's a really lovely scanner and when it does work it is the usual Fujitsu ease and efficiency. No I did not because I have this lurking suspicion that as an existing customer of the previous model and a buyer of wireless anywhere on the network I have been cheated at some point.
If you are an s510 owner think these points through before buying.