Most helpful positive review
1 of 1 people found the following review helpful
Brilliant bulbs, with customer service to match
on 9 January 2014
Bought 20 of these bulbs to reduce my electricity bills and with a 12:1 reduction in running costs that is a worthwhile saving. The light is very good and I am delighted so far. Two things are worth noting: first, the length of the LED bulb itself. My kitchen & bathroom light holders would only accept 55mm long LEDs, but the bedroom light fittings are unrestricted, so make sure you look closely at the dimensions of the bulbs you are buying. Secondly, the LED range come in different temperatures which cast different colours of white. 6000k bulbs produce a very crisp, bright white whereas 'warm white' from the 3600k area is much better for our rustic kitchen.
I got both these judgements wrong: the bulbs were too long initially and then the colour was too bright! So on 2 seperate occasions I had to go back to BAO Core and ask for their help to resupply a different set of bulbs for me. They were fantastic (brilliant you might say!). I paid my own postage - it was my 'fault' after all - and once I had scanend the proof of postage to them they sent a replacement set in the post. Really, really good customer service with solid email traffic to explain how things were progressing. Very impressive.