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Emails ignored regarding Problems with Battery Backup not charging
on 25 April 2013
I have attempted to contact this dealer and sent 4 emails to their direct email address as well as here on Amazon and they seem to keep ignoring my messages. I was really happy with this external battery pack but now after 2 months of using it doesn't charge more than maybe 30-40% charge after its been charged fully overnight.
And I keep getting messages that pop up saying "charging is not supported on this device" it is at the moment blinking all blues showing completely full but still doesn't charge the phone! Or charging just stops so I think either it over time stops charging the phone or I have a faulty pack...REGARDLESS I DON'T APPRECIATE THE COMPANY NOT RESPONDING TO MY MESSAGES.