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5 of 5 people found the following review helpful
4.0 out of 5 stars Good book with great explanations!!
I like this book and it is nice for analyzing reports and financial statements.
The list of KPI's is comprehensive. However working in a government organisation, I could use some public KPIs.
Also an idea could be to add a few more project KPI's, which are very useful.
Published 19 months ago by A. Auken

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5 of 5 people found the following review helpful
2.0 out of 5 stars A list of possible KPIs only - often ill-defined
This book does not give any insights into the selection of KPIs. Rather it is a list of possible KPIs.

The actual measures suggested are frequently ill-defined and some of the observations about what analysts view as important ill-judged. Some examples:

* In ROE, how should goodwill be treated?
* The debt-equity ratio does not consider what debt...
Published 9 months ago by Stephen M. Frost


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2 of 3 people found the following review helpful
5.0 out of 5 stars What Escoffier's "Le Guide Culinaire" is to haute cuisine, "The 75 Measures Every Manager needs to Know" is to KPIs, 11 May 2012
Bernard promises to "demystify and explain in simple terms the most important KPIs in use today" and he does just that - in spades. Like a personal mentor, with clear examples, Bernard explains why each indicator is important, how to measure it and the cost / effort to collect the data. He also then provides guidance on target setting /benchmarking and tips / warnings learned through his experience working with multiple Blue Chip organizations. A must have reference book that won't gather dust on your shelf!
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1 of 2 people found the following review helpful
4.0 out of 5 stars Kpi tactic, 23 Mar 2013
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Bought this for a read whilst on a business trip abroad. Being an It consultant I write a lot of reports for my clients and this book will be really useful for reference proposes. Easy to read and well laid out.
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1 of 2 people found the following review helpful
5.0 out of 5 stars An essential read & very useful, 9 April 2012
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A great tool for analysts, easy to read and understand with practical suggestions and tips. I have found it extremely useful and have referred to it many times since purchase and always keep it close to hand for quick reference.
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1 of 2 people found the following review helpful
5.0 out of 5 stars Key Performance Indicators: The essential reference book, 16 Mar 2012
It isn't often you find a book whose title describes exactly what you'll find inside it - but this is one of them. When I first saw the title I thought I knew what I'd find inside, however I was presently surprised to find so much more than a list of obvious measures.

Bernard has done a great job in creating a valuable reference book that not only categorises measures according to specific areas such as financial and operational performance, but also answers key questions on why the measure is useful; how to calculate and interpret the measure (with examples); what its limitations are; and where you can find more information.

The book also includes some new measures that I've not come across before, particularly in the area of the impact of social media. I must admit to not knowing about the Klout score (used to measure influence in the social and online sphere), or how to calculate an organisations social networking footprint.

This is more than just another book on managing performance but a valuable guide on what measures count that should be at the heart of every business consulting engagement.
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1 of 2 people found the following review helpful
5.0 out of 5 stars This book is a no-nonsense core requirement for your management toolbox, 12 Mar 2012
Bernard Marr has led our thinking about how to embrace and embed Corporate Performance Improvement into organisations for a number of years now. This book sets out a comprehensive, balanced and authoritative guide to the measures that are needed by managers to underpin facts-based management. Each of the 75 measures has been carefully chosen, described and illustrated. Once the set that is appropriate to your own organisation has been selected, implementation can be completed quickly. His guidance on how and when to deploy - and not to deploy - measures in the Tips/Warnings sections should be taken seriously - Marr is at pains to point out that demonstrable value creation comes from understanding which levers to buttons will result in the KPIs moving in the direction needed. Brought right up to date with perspectives that reflect 21st Century requirements for perspectives including Human Resources and Corporate Social Responsibility, Key Performance Measures provides the definitive foundation on which to build a performance focused organisation, whether in the private or public sector. I have been privileged to work in the Performance Management arena for over 15 years, supporting more than a score of change and improvement programmes. This book has exceeded my hopes for it and fills a vacuum. It is quite simply a core requirement for every management team's toolbox. Review by John Shuttleworth.
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0 of 2 people found the following review helpful
5.0 out of 5 stars Essential read if you have an interest in KPIs and measuring performance, 4 Mar 2012
An excellent book that really helps to focus on those meaningful measures needed to manage business performance. A great resource for managers, easy to read and understand with practical suggestions and tips. I have found it extremely useful and intend to keep it close to hand for quick reference.
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0 of 3 people found the following review helpful
5.0 out of 5 stars A must read, 21 Feb 2012
KPIs are probably the scourge of many a workforce and unless used effectively can become a burden rather than an effective tool. This book allows managers to step back and consider which KPIs are actually meaningful and can ensure business intelligence is optimised. Key Performance Questions are an essential tool in this process and Bernard Marr ensures that they play a central role in defining the right KPIs for your organisation.
It is time to refresh KPI thinking and this book is a must read for strategists and performance professionals who want to ensure that their decision making continues to be cutting edge and intelligence driven.
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0 of 3 people found the following review helpful
5.0 out of 5 stars Single point of reference for all the KPIs you should ever need, 21 Feb 2012
This book is a great resource to have for anyone working in Performance Management. It is a single point of reference for all the KPIs you should ever need. This book will help you focus on the metrics that really matter and guide you on how to use them more effectively through practical examples. Having worked in both the public and private sector, I recommend this book as a must have in any Performance Manager's arsenal.
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0 of 3 people found the following review helpful
5.0 out of 5 stars A great blend of the latest thinking in KPIs & performance measurement, 21 Feb 2012
A great book detailing KPIs that make a difference. Excellent format, supported by methodological definitions/formulas/examples, with engaging commentary and detail on each and every indicator described. The book is well-structured, KPIs are approached as entities in a wider ecosystem, defined by key performance questions, and supported by selection templates. The book will guide any manager to review and select relevant, meaningful, and effective KPIs, also acting as a reference guide for the business intelligence/performance function.
From the cutting edge to the classic, it covers the breadth of what managers should know about KPIs, doing away with the traditional platitudes and performance management clichés. If you want to do away with outdated KPIs and drive better decision making, look no further.
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0 of 13 people found the following review helpful
3.0 out of 5 stars just finished reading this book, 15 Feb 2013
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just finished reading this book, yeah it's ok.
just finished reading this book, yeah it's ok
just finished reading this book, yeah it's ok
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