Top critical review
Be aware of FAKES!
on 21 March 2016
Having a new kitten like so many owners I researched and purchased new bits and bobs to make her feel at home. This was one of them. Firstly I purchased the Grey colour but once I received it decided it was too dark to match my kitchen so I sent it back.
A month later having found nothing better and affordable I decided to buy it again but go for the cream option. This time upon arrival (from a different amazon trader) I noticed something was not right with it. The door did not fit well, it got stuck instead of swinging easily and the general look and feel of the plastic was very different. The label on the door fitted badly and the printing was very low quality. Even the box it came in was much bigger than the item whereas the previous one came in a well fitting double box. I decided it was a fake and contacted the seller to return it. I did get a full refund (after using AtoZ arbitration even though I'd posted it back), and went to a large pet chain store and bought one off the shelf... it was vastly better. The basket weave on the plastic was nicely embossed. The draw lines open easily. The charcoal feels more than just a black sponge and I am totally 100% happy with it. My kitten loves it although she's now rather large as I've discovered she's Main Coon! It is perfect. Just be aware the fakes are out there so if that matters to you, go to a retailer / trader you can trust.