Most helpful critical review
6 of 6 people found the following review helpful
Shaky start but persevered...
on 9 November 2013
When I first used it, I was gutted as it didn't cook the eggs well at all. I tried several times but the eggs were runny or the yo,is were solid. I emailed pro-cook and customer services were extremely helpful. Suggested I cooked the eggs thus: grease pans, add egg and then turn on and cook(as opposed to putting eggs in when water is already boiled). It takes longer but it does seem to work. The customer services rep was fantastic...she refunded my money when I complained and then, when I finally got it right and suggested to her that they debit the money again, she said it was fine. Effectively I got the poacher for free! So, if you follow the weird instructions and show patience, it appears to work well!!