Top critical review
4 people found this helpful
Disappointing compared to previous model
on 1 December 2013
Around two years ago I purchased the Icy Box IB-RD3264-USE2: in theory the previous version of this model. It has been wonderful: quiet, robust, and problem-free so it was without any concern that I ordered this item - obstinately the latest 4-bag RAID enclosure Icy Box has to offer.
Sadly this hasn't lived up to expectations to the extent that I've had to return it for replacement.
The first thing I noticed on receiving it was that the boxing appeared to have been opened - the clear stickers over the opening had all been cut but then had a new factory seal stuck over them. On opening, it became clear that the item I had received wasn't new: the chassis was badly scratched (not a good look on a nice satin black finish), the black finish on the screws was chipped with the screw heads chewed from use, and the extraction fan had dust in it.
Since it was an urgent order I used it anyway and Amazon was very gracious in sending out a replacement in the meantime. Set-up and use was easy and the transfer speeds obtainable from the USB3 connection are fantastic. The fan, however, is extremely noisy. It sounds like a bad bearing making a slight noise on every rotation. I chalked this down to it's obvious previous use but the replacement (which coincidentally also had the same cut-and-replaced factory seals on the boxing) unfortunately demonstrates the exact same annoying whine.
it isn't loud but it is intrusive and when the fan moves into the higher speeds (automatic based on a thermostat - very clever!), it becomes extremely noticeable. This certainly isn't something you could have sitting quietly under your desk or television! In comparison, the IB-RD3264 (previous model) that I own also has a fan but is absolutely silent - even after more than two years of constant use.
Perhaps Amazon just has a bad batch of these at the moment, or perhaps the quality of these items has genuinely decreased with time, but overall I'm disappointed.
The enclosure works well but it's noisy and feels cheaper than previous Icy Box enclosures I've owned.