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20 of 20 people found the following review helpful
Quality of camera good, but let down with poor software support in Windows 8.1 atm
on 17 June 2014
While the quality of the hardware and camera picture quality both seem excellent I'm afraid that currently Microsoft supporting software has taken a significant step backwards when it comes to Windows 8.1 support.
While the basic camera does auto install drivers and will get you a picture for Skype, etc I found on Windows 8.1 the boasted 'TrueColour' option which enabled by default gave me a garish over saturated look. The camera then didn't respond to me altering the contrast setting built into Windows 8.1, and when I went into Windows 8 Metro control panel and found the camera under 'Devices' it tried to send me to a non-existent LifeCam app on the Microsoft App Store.
Hunting around on Microsoft product support pages [...] I downloaded and installed the latest official Windows 8 v4.2 drivers but these seemed to do nothing extra and did not install the expected LifeCam camera configuration options.
After further searching I found others reporting the same problems under at least Windows 8.1 and eventually was only able to tweak the colour/contrast settings for the camera to my liking by downloading the Windows 7 v3.6 drivers and then right clicking on the downloaded LifeCam3.60.exe > Properties > Compatibility Tab > Run in 'Windows 7 Compatibility Mode' - Saying Okay and then running as normal.
That got me a desktop installed LifeCam Studio program which if you look in the right hand side Settings section allows you to tweak the colour/contrast settings - although I found that the colours in there did not 100% match those that Windows Camera app or Skype saw, so required some trial and error opening and closing Desktop LifeCam and Windows Camera until I was happy.
Hopefully Microsoft will further update their software and then all will be okay again. I was shocked and surprised to have to go to so much effort with a Microsoft hardware product on Microsoft latest OS software, trying to use with latest Microsoft Skype app.
Likely fine for use on Windows 7 and maybe even Windows 8.0, but beware of being made to look Nuclear on Windows 8.1 until Microsoft further updates their drivers/utilities.