Top positive review
17 people found this helpful
on 4 November 2013
Straight out of the box, this is literally ready to go. Plug it in and it sets the time for you and starts to find the DAB channels. I've never had a DAB radio before and was impressed at how strong the signal is without need for an aerial. There IS an aerial though, if you want to tune in to FM radio (does anyone still do that?) and it's a sturdy thick metal thing, not one of these bits of wire you blutack to the wall! It's easy to switch between stations using the remote control - which, by the way, is small and sleek and fits perfectly into the hand. Volume and function are also controlled from here, and also on the front of the system.
The thing I was most excited about was the Bluetooth element. I have to admit, the system I first received, although great, had a fault with the Bluetooth. I contacted Roberts to ask about this and I have to say, their customer service was second to none. The person I spoke to initially couldn't help me, but promised to get someone to call me back. 10 minutes later, a technician called Charlie rang me. He listened to my problem, and asked a few questions, before determining that it was not a user error but a fault with the unit. Despite me having received this via the Amazon Vine program, and him not being familiar with this, he immediately recognised the need to get a working unit out to me for review and contacted Head Office to arrange this. He also gave me details to use to send them the faulty unit back, free of charge to me, as he was eager to look at it to find out what the fault was - they had not had any reports of this fault previously.
I received a replacement unit which works perfectly. Switch on your Bluetooth capability on your mobile, tablet etc, switch functions to Bluetooth, and the device immediately recognise each other and sync up. You can then play whatever you desire. I used my smartphone to play music and was impressed that even when I took my phone into another room, I could still change tracks or volume using my phone and this was relayed back to the speaker.
The speakers themselves are great, I love the sound I am getting out of them. It's much better than you would expect from a cheap Bluetooth speaker, and I would say this is like a modern day equivalent of a decent hi-fi system. Bang and Olufsen it ain't, but for the price this is a damn fine sound being produced. You can adjust it to match your musical style via the equaliser function too, thus getting an even better sound. I love my music and often listen via headphones in order to get the fullest richest sound, but find that the sound out of these speakers is matched in quality.
The unit is a good looking piece of kit, it's sleek and black and feels well made and chunky. It fits in great with my decor and is just the right size - not too big, but big enough to make an impact.
If you want a DAB radio that you can also stream your music through, and want a great sound, this is definitely the kit for you. Fabulous for the price, and a quality brand. Plus, if you ever need their Customer Service, rest assured they will do everything they can for you - the people I spoke to clearly cared for the products.