Top positive review
106 people found this helpful
Nice dress, shame about the shoddy stitching
on 16 January 2013
This dress was beautiful, lovely fit, gorgeous fabric, flattering cut and it arrived early, nicely wrapped. There was a small hole in the bust - not a problem as I can sew but a bit disappointing as it means the whole seam needs to be sealed, and it is right at the front. Attention to the little details is important - this review would have been 5 star if the seam had been properly finished.
UPDATE: I contacted the seller to let them know about the seam stitching and I was very pleased with their response. They emailed me back within 12 hours, offering me a new dress with next day delivery and free return of the first dress, assuring me that it wouldn't happen again and that they would be be carefully checking the remaining stock to ensure that no other dresses were affected. Considering this was a sale item and I said that I could repair it myself, I am very impressed with their response. Good customer care is unfortunately rare, but Krisp are obviously the exception. I will definitely order from them again.