Top critical review
7 people found this helpful
Let down by Amazon / Letraset (who knows?)
on 10 April 2013
I ordered this item directly from Amazon a a gift for my fiancee who is an illustrator. She had always wanted some of these pens.
After she'd opened her gift, she was keen to give the pens a try.
However, she was disappointed to find that the skin colour pen was already low on ink, and to make matters worse, the 15 sheets of bleed-proof paper that the packaging indicated was inside (let alone the product description here and on Letraset's website) were not there. In their place were 4 x watercolour painting sheets of paper, torn from some larger art pad (there remnants of the binding glue alnog one edge).
We made a complaint to Amazon, who were surprised as apparently all their items are Brand New, and they did replace this set of pens.
However, the replacement item, although with working pens, had the same incorrect paper inside. This suggests someone at either Letraset or at Amazon is actually opening and stealing the 15 x bleed-proof sheets and replacing it with dodgy watercolour paper. We raised this with Amazon, and I've no idea how far it may have been investigated.
So, if you buy these, BE WARNED that you may have to complain and get a partial refund, and then buy a separate order of bleed-proof paper at additional cost.