There was a problem filtering reviews right now. Please try again later.

28 of 28 people found the following review helpful
on 28 September 2012
After a lot of deliberation and research I finally decided to purchase this laptop because it offered both great mobility being light, robust, thin but at the same time does not compromise on other feature. It has a full keyboard without combining multiple function buttons onto one button, it includes a DVD drive and also has a large memory coupled with the SDD for super fast start up. All in all a quick and well designed laptop with all the features you'd expect

BUT,

I have read a number of reviews about the wireless adapter (Intel Centrino Advance N 6235) and how a lot of people are having problems with this part of the laptop, experience frequent and unexpected loss of connection. I have the exact same problem and it is very frustrating to have to reset the wireless adapter several times whilst using the internet for no apparent reason. It is sad that such a top of the range laptop comes with such a simple fault and so far I have not found a fix for this yet. I have followed the instructions of a number of online sites discussing this problem suggesting to update the driver for the Intel adapter (to v 15.2) and also uninstalling it and then re-installing the latest driver from the Intel website. None of this seems to have solved this issue. I will do a bit more research on this but otherwise have no choice but to return this laptop. I don't understand why Samsung and Intel have not found a permanent solution to this problem yet.
33 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
8 of 8 people found the following review helpful
on 16 January 2013
I bought it in the summer when Samsung were offering £100 cashback. Picked it up from J Lewis (sorry Amazon) for £799. So if you buy it here (£619), it's cheaper even without the discount!

Good points: Rock solid reliability, quick startup with its cached drive (about 15s from power on to login, another 10s to desktop), fan is very quiet. Haven't heard it switch to overdrive yet, unlike my old Sony Vaio, which sounded like it was about to take off. Currently watching TV in background and cannot hear anything from laptop apart from clacking of keys. Screen is matte. You'll either love it or loathe it. If you use laptop outdoors it might suit you; not so good if you like viewing pictures or watching DVDs, catch up TV on BBC iplayer, youtube etc. Battery life (currently 4 months old) is very good- can get about 4-5h before needing a recharge. I run Windows 7 and MS Office 2010 and it is absolutely fine- I just want an unobtrusive machine.

Bad points: Advertised as an ultrabook, but it is HEAVY. Wouldn't recommend carrying it about- suggest you buy its smaller brother without DVD drive and touchscreen (Samsung NP540U3C-A01 Ultrabook, Intel Core i5, 1.7GHz, 6GB RAM, 500GB, 13.3" Touchscreen; 1.4kg). If I had the chance to swop, I would probably go for the latter, but not with Windows 8. But that is for another review...
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
3 of 3 people found the following review helpful
on 22 November 2012
Firstly, just to address this wireless issue: I had exactly the problem being discussed by others here with a previous laptop (a Dell XPS 15). I had to return that one because it couldn't be solved. The wireless on this Samsung laptop, though, works perfectly on exactly the same network - with everything else exactly the same. So don't be put off buying it by the problems some people are reporting.

Buying laptops, like most things, is a matter of taste. For me this one is fantastic and, for what it's worth, having had a Dell and a few Toshibas before, I'm now converted to Samsung.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
10 of 11 people found the following review helpful
on 1 October 2012
As a Samsung fan, I have always bought their products (I own a fair amount of Samsung products) knowing that I get quality, cutting edge technology and style. Not sure that is the case with this laptop. Like other reviewers mentioned, the very day I set it up for the first time I couldn't really use it as it wouldn't connect to the Internet with my router beside it! When it did connect, it froze and refused to move to another page. Will be sending it back.
N.B - For an Ultrabook, I felt it was a tad bit heavy.
11 commentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
3 of 3 people found the following review helpful
on 5 November 2012
I purchased this laptop before coming to uni in August, I have had no problems with it, it is light and easy to use. I really enjoy that it has a reasonably long battery life and starts up really quickly. Have had no wireless problems (which is surprising as the uni wifi is pretty awful)
I dont know all that much about laptops, but for student use its really small and light and suits my needs perfectly :)
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
2 of 2 people found the following review helpful
on 13 December 2012
I bought this on the evidence of many good reviews and was excited taking it home to check it out. Unfortunately like many other reviewers here I found that the wifi was extremely shaky and would drop completely very quickly. I was thinking of taking it back but decided to check out the Intel site for drivers. After downloading the latest wireless proset for windows 8 I ran this and hey presto the issue is gone ! Stable wifi at last. The laptop is very sleek and well made, boots up quickly and has great performance. For the price its a well equipped and solid all rounder. Just make sure you update drivers for the wifi.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
1 of 1 people found the following review helpful
on 14 May 2013
Bought this for £449 which I thought a good price compared to many ultrabooks. As it has a dvd it may not be classed quite as an ultrabook but it is pretty close and I find the DVD a convenience and the few grammes extra weight is not a problem.

I found this easy to get started, very responsive with the ssd cache and i5 chip. I cleared out all the bloatware and removed Samsung's recovery partition. ( I use windows home server ). This cleared valuable disk space and made a new 25gb drive.

I have had no problems at all and wireless speed is fine. I did update drivers via Intel's website rather than Samsung as these seemed the most recent.

Screen is matt which is good though it is obviously not hd quality and movies look better on my 10" android tablet rather than the laptop. Battery life seems excellent. I have it set to only 80% charge via the Samsung utility as this is plugged in a lot of the time and so hopefully will extend battery life.

I have had many laptops and this is the best yet. Great build quality. I think the screen is perhaps the only part that I would have preferred a higher spec - but for the price it is a great bargain.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
1 of 1 people found the following review helpful
on 24 April 2013
Given the quantity of negative reviews on here thought i'd add a rating to even things up a bit.

I've had the laptop for a few days now and so not encountered any problems whatsoever. Think the machine is really solid. I chose it primarily because I was trying to avoid going to Windows 8. Alhtough there are higher spec machines out there, they tend to be very expensive. For general office day-to-day use with a few movies thrown in occasionally I think this laptop is a real bargain.

I'm sure there are issues with the wifi, but I've certainly not seen them. Perhaps it was a dodgy batch of machines. Perhaps I just got lucky.

Despite the reviews and apparent issues with the wifi I went ahead anyway and though I'd risk it. Absolutely no regrets. I decided that if there were problems I'd just get a USB wifi adapter. They're only 10 quid. no worries.
11 commentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
1 of 1 people found the following review helpful
on 9 December 2012
Just spent 10 weeks before retailer has accepted that there is a fault with the WIFI - having had 2 early replacements with the same problem. Fault was intermittent - and in our case connection would drop off apparently when competing with other devices on our network. The casing and product are very sleek, and still what we would prefer to keep, though to be honest we haven't used it enough to comment on other functionality. Still hoping a replacement WIFI card will resolve the issue - but until then it is unfortunately not fit for purpose.

Thanks to other reviewers for WIFI comments as Samsung themselves don't really seem to acknowledge.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
on 24 August 2014
One star is too much for Samsung customer service!!! Got to say that Samsung ultrabook bought me with its nice look and weight and size. This particular model had quite good hardware and that was the main reason for buying it... and... I will never do that mistake again>>>

Due to Samsung/Microsoft configuration it is impossible to have two OS-es installed. Especially for Linux systems this thing is just build to trouble you either installation or uninstallation will change into late long and troublesome operation. This thing is build to make your life miserable if you attempt to change OS and even worse when you remove partition.

And there we go my biggest problem with Samsung is that they deny to give you your own copy of Windows that was bought with the laptop. They claim that copy was delivered on the hard drive so if you formatted your drive/ changed it for larger they deny to provide you with OS that you paid for!!! Instead they propose sending you the laptop to their repair centre where they would fix the problem for you for only £60...although there would be no problem if they could provide user with the OS disk/download site or possibility of buying one. Samsung for the time I lost talking to you on the phone and difficulties I had with OS-es I promise NEVER EVER AGAIN SAMSUNG PC !!! will find place in my home.

BTW after 18 months my battery lasts less than 2 hours, and guess what - battery cost on Amazon £188 !!! To hell with you Samsung...
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse

Questions? Get fast answers from reviewers

Please make sure that you've entered a valid question. You can edit your question or post anyway.
Please enter a question.


Send us feedback

How can we make Amazon Customer Reviews better for you?
Let us know here.