Most helpful positive review
1 of 1 people found the following review helpful
Review of Both E-Trading Customer Service And this Battery Pack
on 15 September 2014
It's great when a product works so well that you don't even need to worry about its warranty. Nonetheless, my review reflects my experiences when I needed a little problem looked after.
Basically, I had a little problem with my Powergen 12,000mah battery pack after 3 months usage. Basically the input where its charging wire should affix, resulted in a loose connection, which meant I was unable to get a stable charge into the battery pack for long. I wrote a review which reflected my experiences, and before saying another word, to my astonishment, 'E-trading' were apologising and offered to replace it. Frankly that is utterly outstanding customer service!
A couple of days later I'd taken delivery of its replacement, and so I simply had to delete my initial review, and moreover replace it with this advice: have every confidence when buying from 'E-trading', as their 'no quibble' customer service is second to none. If yours develops a fault within its warranty period, I can tell you from experience that you will definitely want to be dealing with E-trading. In other words, buy this battery pack and I can assure you, that you will be in the right hands and very well looked after, should anything go wrong within its warranty period. Utterly excellent! And the battery pack is, otherwise, very good too. Albeit, to be perfectly frank, were I to purchase another I'd likely go for an even higher powered one - as this will only charge my Kindle, S2 and Mp3 player before then needing a recharge. HTH