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789 of 828 people found the following review helpful
Vine Customer Review of Free Product( What's this? )
For my purposes, this drive is excellent: extremely simple to operate, huge memory capacity and relatively compact and unobtrusive. No doubt there will soon be reviews here which deal expertly with specifications and comparisons. I am just an ordinary computer user who cannot advise on all that, but I hope this review will be helpful to other non-techies who, like me, want reliable and easy-to-use extra memory.

The drive is about the size of a 400-page small-format paperback book. It is quite heavy (about 1kg all told) but would be easy to transport if you needed to. It sits flat and needs to be plugged into the mains. The supplied connecting lead to your computer's USB port is about 1 metre long, so you have some flexibility about where to put it. When switched on it is, to my ears anyway, silent (hurrah!) and has a discreet blue LED to indicate that it is working. In short, it is the compact, unobtrusive drive I was hoping for.

In use it is exceptionally simple. I plugged it into my slightly elderly Windows XP laptop and, as promised, it was automatically recognised by Windows and was ready to use within a few seconds. If you like, you can turn it off at the mains at any time it's not actively in use so it doesn't have to run all the time, and it only takes a couple of seconds to wake up when switched on again. You add files by simply dragging-and-dropping and the transfer speed seems very quick to me (my initial backup of my entire "My Documents" folder, about 14GB, took well under half an hour). Files (like music or photos) run from the drive just as if they were on your internal hard drive and it is easy to copy or move files between the drive and an mp3 player or memory stick. It really is like having a huge internal hard drive.

I am rather nervous about computer technology and have been dithering over whether to get an external drive so that I can convert more of my music collection to digital format. I am thrilled to have received this one. It is small and unobtrusive and does exactly what I want extremely simply. I can recommend it very warmly to the technologically timid.
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289 of 310 people found the following review helpful
on 2 December 2012
Purchased this hard drive to use as a 'time machine' backup for my iMac; very good for the price. Worked straight out of the box. The Mac reformatted it, but that didn't cause any problems and easy enough to do if you follow the onscreen prompts. Generally runs quietly. Future-proof as it has USB 3.0. Overall very pleased.
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820 of 892 people found the following review helpful
on 6 November 2013
I purchased this product in July 2013, delivery was prompt and the drive worked really well for the best part of 4 months. I primarily used this product as a add storage drive for my DD-WRT router. Last week, I tried to access a file over my network and got no response. I checked the drive - dead no LED... powered the drive down/up still dead.. Being an electronics design engineer, I got my fluke volt meter out and measured the voltage from the AC to 12V DC adapter. This measured OK at 12Volts... so definitely, something within the hardware was dead and not the AC mains adapter...

Although the product was technically still under warranty, I could have just sent it back for a replacement. I guess because this drive held all my personal photos and files, I didn't want the drive to leave my house! I felt competent enough to go fault find the PCB board myself.

Found the fault in no time - There is a component on the SATA to USB board (ASM 1053) that converts the 12V DC to 5VDC.
(Techie term for this is a DCtoDC convertor or switcher). This IC or a component around it had failed as there was no 5Volts present on the board.

Dropped Seagate an email telling them that their board had failed. They replied to basically say I had voided my warranty as I attempted to repair it myself . OK fair enough I did... and I deserve to be punished! .but I also asked them whether they could just sell me a replacement board..they said no...

For a company that big, I would have thought their after sales would be a bit more helpful - Note - I even offered to PAY for a replacement board!! I am sure I am not the first customer to which this has happened.

Anyway to cut a long story short, I purchased a Inateck USB3.0 docking station from Amazon and was able to recover all my data from the drive no problem.

To conclude, the STBV2000200 2TB works, but if you were to suffer a hardware failure your options are to return the drive if still under warranty or do what I did and buy a third party docking station.

I am certainly put off purchasing a Seagate product again...Customer service not good in this instance.

Hope my review was helpful
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51 of 56 people found the following review helpful
on 27 December 2014
This product is brilliant for use with an Xbox One console. I received it this morning, and didn't even need to read the instructions - it comes with a power plug (which can be plugged into both English and American plug sockets), and a USB cable. Plug in the power supply and connect the USB to the Xbox One when turned on, and the console pops up with 'Do you want to format this?' Clicked 'yes' and it was done within twenty seconds. I then decided to install Destiny, quite a hefty game, which I had also received this morning. It's easy to switch the choice between installing games to internal or the external hard drive, and to set this hard drive as the default for installations. Once Destiny was done, I clicked and moved over some other pre-installed games. So easy and convenient, no issues at all in relations to an Xbox One console - ready to use straight out of the box. Thank you, well worth the money!
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131 of 147 people found the following review helpful
on 27 October 2012
This is an excellent external USB 3 or USB 2 drive. Just plug it in and within a couple of minutes it's ready to use - no set-up required. With USB 3 it's fast and performs well. Just does the job! Note that the bottom can get quite warm so care is needed as to where it's placed.

NOTE don't be tempted by the 3TB version unless you have read and understood Microsoft's article KB2510009 which deals with issues and incompatibilities regarding drives with a capacity above 2TB.
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3 of 3 people found the following review helpful
on 15 December 2012
Plugged it in, set it up and it took loads of pressure off my MacBook. The initial transfer of photos and music lasted ages (three days!) but since I have released the capacity I have updated my operating software from Leopard to Mountain Lion and subsequent transfers last less than an hour.
I was burgled about five years ago and had my last lap top stolen with thousands of photos and loads of music; now I have 2Tb safely stored should disaster strike twice.
Recommended product: massive storage, easy use (albeit with its own power supply) and good value. Should I need further storage, I would buy another.
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10 of 11 people found the following review helpful
When checking reviews prior to purchase I somehow managed to miss the very important detail that Windows 7 back-up will not work with this drive. Whilst I acknowledge this is not a fault with the drive itself, all large drives are the same now, it does mean this is not an ideal option for anyone using Windows 7 - being NOT fully compatible. You can drag and drop data to it no problem but it's of no use for saving a system image in the event of main hard drive failure/corruption. I have no idea why more people haven't commented on this issue as for me it's my primary reason for purchasing an external hard drive! I was very happy with my previous drive but sadly it was not large enough to cope with the amount of information I now store on my PC. If you are running Windows 8 then you will be fine but no system restore capability from anything earlier makes it a bit redundant for me. Supposedly there are workarounds with other manufactured drives but Seagate, like Microsoft, aren't interested...
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102 of 115 people found the following review helpful
TOP 500 REVIEWERon 15 July 2012
Vine Customer Review of Free Product( What's this? )
The downsides to the Seagate Expansion 2TB hard drive are largely unimportant while it scores very highly in the critical areas.

It's not a produce that's going to win any design awards - it's a chunky brick-like unit. Other hard drives might look more attractive but if you view it for its practical benefits, this probably doesn't matter much. It's also fairly heavy - yes you could lug it around with you but it weighs about the same as a laptop and if you plan to carry it around, you might find you need to upgrade your arms! It's got a chunk of lead in it and that solidity gives you some confidence in its robustness though. If you are looking for a hard drive to carry around a lot, there are lighter smaller versions around. But for most this is probably going to sit on a desk and either be used as a back up or a store for things like photos or music. For that, it's fine.

In terms of set up - it's simplicity itself - just plug it in to the mains and connect via USB and you are ready to go. There's no software to install and Windows recognized it instantly. It really is plug and play. Perfect.

As for use, it's simply a matter of drag and drop - much as you'd move files around in your own computer. Transfer speed is fast - you should allow a chunk of time if you are going to move a large amount of stuff when you set it up, but less than you'd probably expect.

And the capacity is huge - probably as much as most people will need. If you are looking for additional space on your own computer (there was a notably increase in speed in my computer when I moved a chunk of photos and music to the drive) or just as additional security of having data backed up - this is a strong choice. It's not beautiful, but it is practical.
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70 of 79 people found the following review helpful
on 6 December 2013
I bought one of these drives at the start of the year and was happy enough with it to buy a second.
Recently the older one was not always powering up when I connected it up. Before I could back it up it stopped altogether. The power adaptor was not faulty so I suspected that the fault lay in the connections to the HDD within the Expansion Drive Case, as seems to be the experience of others here.
I contacted Seagate Customer Service telling them this and this was the reply:
"I do apologize for any inconvenience this may have caused you. If the hard drive is not even powering up, there is no way to test it. At this time, you will need to either replace the hard drive, or contact data recovery if you want to try and get you data back. Please keep in mind data recovery is not a free service."

Well of course there is a way to test it - you take the HDD out of the case!!!!
After watching a YouTube video showing how this can be done in about 10 minutes using old credit cards, I found it was relatively easy. I then connected the HDD to my PC using the SATA connectors directly and it was working fine. So I was right that the fault lay with the expansion case power/USB connectors and there is nothing wrong with the HDD.
That 10 minutes spent extracting the HDD seems to have saved me up to a £1000 in data recovery charges!
I will now use the HDD as an extra one in a PC and will make sure I back it up regularly.
I checked to see if the serial number on the bare drive would have a warranty, but the answer is that it is an OE item not covered by Seagate, and I need to contact the provider of the package it was in, which of course is Seagate.....
The lack of warranty provision on the bare drive is annoying and totally illogical.
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2 of 2 people found the following review helpful
Like many people my PC has been filled with so much rubbish over time most of which I may never need again. I don't want to scrap it as one day I may need it. I had moved lots of stuff to DVD's but some have gone missing so I have started using external drives.
I just needed to plug this into the mains, connect it to my PC and the software was recognised instantly. I have saved the set up files in a folder on the drive in case they are needed in future.
It's just a matter of dragging and dropping or send files to whatever drive name your PC labels this and you're away.
It is about the size of a 500 page paperback (Mammoth Book of Jack The Ripper) is quiet, has a reasonably quick transfer rate and sits neatly on top of my LG DVD writer drive which no longer writes but I use purely to play my Region 1 DVD's.
If you want decent storage that can be set up quick then this could be an ideal solution.

Edit 9th June 2013 - I liked it that much I now have 3 of them, it's a great piece of kit.
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