Most helpful critical review
220 of 227 people found the following review helpful
consider the after costs when buying an Epson
on 4 November 2012
One thing often overlooked when buying a printer is the cost of keeping the thing going once purchased. Research is done, reviews are read, and naturally the focus is on the quality of print, functions, reliability, etc. Often questions like "how long will my ink last and how much will it cost to replace it ?" are forgotten. In my opinion this is a big mistake as the actual cost of buying the printer turns out to be minimal compared to the amount that you will spend over the years on ink replacement. The manufacturers know that once you have their printer they have effectively 'got you', basically they can charge astronomical amounts for replacing ink because you have no choice but to buy it. That is why companies (like Epson) make there printers very sensitive to other makes of ink, they know that ink can be produced at a fraction of the cost but want to ensure that you have to buy from them. I can't speak for other makes of printers but this has certainly been the case with my Epson printer and I would never buy anything from Epson again. The ink cartridges only last a short time and to replace are very expensive, even on Amazon. A couple of other negative practices are firstly; a lot of their printers will not work if just one of their cartridges runs out. So for example if your 'Cyan' runs out it may not matter too much as you only want to print in black & white. Unfortunately the printer won't let you just use the black ink until you have replaced the other colour. Secondly, and in my opinion the most scandalous; when you purchase an Epson printer it will (as it states) come with ink. What you don't realise however is that the ink cartridges are specially made and only contain a tiny amount of ink just to get you started. So you are almost immediately digging your hands in your pockets and giving them more money. This kind of sums up where Epson are in relation to their customers, although I suspect other manufacturers are working along the same lines. And there is no law against them doing this, or no regulations for them to state ink cartridge costs or how long they last. My advice would be as follows; avoid buying an Epson, include the aforementioned aspects when doing your buying a printer research and finally, printer owners should use 'word of mouth' to bring into the open the hidden costs of running their printers be it positive or negative. Only that way, when reputations are being affected, will the companies stop using their customers as 'Cash Cows'.