6 of 6 people found the following review helpful
I bought this to replace a three year old Canon that had for its last few months driven me right up the wall. Our relationship had started out well but now it was constantly paper jamming up inside and refusing to co operate with my Mac OSX. It was time for us to part.
So I asked advice and was steered towards this OKI model. I bought it through Printerland who also supply it through amazon. The guys at the end of the phone are really helpful if you need further info, they are quick to answer and seem genuinely interested in finding just the right product for your needs. They are geared up and alert, it is a well run firm to deal with.
On arrival, the day after I'd ordered it, I sucked it and saw; the paper instructions were flimsy and in picture form, incomprehensible to me so I just got on with it, working it out for myself. Lifting it out of the very sturdy cardboard box (which I later employed as a chicken carrier when I went to collect 9 new point of lay pullets, who enjoyed their journey fine) took two of us, it is very heavy. The polystyrene packing held it in tight and the slips of sticky paper stopped things moving around en route. I ripped those off and placed it by my pooter.
The lead between the printer and the electrical socket was easy to plug in, whereas the connecting cable between my imac and the printer had to be poked into a cupboard and socket behind a little door on the right hand side, this has a holder for the cable and is very tidy, so much so I didn't see it for a while. The toners need you to slide their collars back in a swift sharp motion. I was too tentative at first but then gave them a whack and all was well. The bigger toner at the back wanted an orange widget removing and again with a confident jerk I got it out. I always think you're most likely to break something on the day it arrives and I admit I thought I was in danger of doing so with so much pulling and pushing.
Sadly my supplied start up disc didn't register on the desktop, it just slid in and out again without leaving a trace. Briefly flummoxed I went to the OKI website and downloaded a driver which didn't entirely match my operating system but thankfully seemed to work. I loaded up paper into the tray and had a go at printing. You bring it to life but pressing the small button that looks like a key hole, on the front, right hand side, for a few seconds. Later it will switch itself into power saving, from where it awakes on demand. THis is a useful eco measure.
The noise the machine emits is reassuringly industrial, it sounds like something very serious and busy from a factory, whirring and clicking quite deeply and fast. You couldn't carry on a phone conversation comfortably next to it, for example. I immediately appreciated the digital display screen, which I was told would advise me when the toners were getting low - this was a selling point for me as I had previously stored expensive toners in my cupboard ready for when I had a sorrowful message from my old machine saying that the life of my Cyan cartridge say had come to an end...
Seeing what processes the printer was going through in the little window was informative.
And this is when I began to realise how things have changed in the brief few years since I last considered printers as a species. I had lots of bank statements to download and print up ready for the accountant. It was doing this that had underlined the desperate need for a change from my old companion who just couldn't cope with more than one page at a time. These statements came out thick and fast and - amazing to me - were printed on both sides! What a brill idea. It will save loads of paper. I was very pleased. The print was crisp and bright - the presentation clean and clear. Phew I had got something right at last, chosen a sensible machine that will really help me in my day to day admin of two small businesses.
I went on line and registered for the three year on site warranty, easy peasy and then in my case claimed £50 cash back, an offer that may or may not still be running when you read this. Handy though.
All in all we are good friends. The old printer was taken to the recycling centre and the now redundant stored cartridges sold to a chap on line who gives you a quote for them which you either accept or not. Of course I lost money but now I can just order new ones when I see a 10% warning showing up.
I wish there had been a better instruction book and that the start up disc had worked, so one star off for that. I would appreciate instructions as to how to print more complex projects such as cards, labels etc. Some of the buttons on the top are still mysterious as to their purpose.. However really this appears to be an excellent machine and the results, especially on better quality paper are impressive indeed.
2 of 4 people found the following review helpful
on 19 May 2014
I really love the printer - I had already bought one for my workplace and had been very impressed so I knew what to expect. There are two strange occurrences though: 1) The invoice is not made out to me but to Computer Risk Management Ltd in Cheshire (but it was still my credit card that was charged!). As the item is large and required a signature I had it delivered to my work so nowhere on the documentation does it show my address - how could I prove ownership if ever I had to? 2) The OKI website will not accept my online extended warranty registration and the registration phone number printed in the warranty booklet is unobtainable and out of date. Calling OKI UK's main switchboard number and being "put through to the right department" resulted only in 15 minutes of recorded messages and being told I was in a queue and to visit the website if I was having problems. Emailing OKI only resulted in the reply to phone the warranty support number as they only deal with technical support and configuration issues! Hey ho!