Most helpful critical review
20 of 20 people found the following review helpful
Serial code problem
on 11 October 2012
Photoshop is a brilliant product and i would recommend it and amazon was also brilliant and delivering it.
WARNING: I have given it two stars as i wanted to warn other people that adobe was incredibly unhelpful at giving me the serial number, which is essential to activate the product. I submitted my 'student and teacher form' as soon as I recieved the product. They said i would get and email within 3 days. I waited for four days and heard nothing so contacted them on 'chat'. They opened a support case that would get back to me within 24 hours. I heard nothing for about a week so I got in contact with them again. I was promised to recieve the serial code within the next 24 hours. Again I had no contact from them. Tonight, nearly 2 weeks since I recieved the product, I contacted them yet again and only after a long conversation and the proof that no help had been given to me did i get the serial number given to me.
I might have just been unlucky but i feel asthough if i hadn't nagged them they would have never given me my serial number and I was not taken very seriously.
Hope this helps.