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Imprecise hex tool sizing led to stripped bolt head!
on 30 August 2014
Just recently I used the 3mm and 5mm hex tools provided on this multitool to perform a pad replacement on Tektro Draco hydraulic disc brakes. Unfortunately, the sizing of the hex keys is inaccurate and caused me to strip the pad retainer screw so that it now needs replaced at my own cost, and I certainly did some damage to the caliper retention bolts. I initiated a return for this item under the Sale of Goods Act, stating it was "unfit for purpose", and Amazon have accepted.
My local bike shop examined the multitool, and I compared it to the one they commonly use, and certainly the hex keys on mine seemed less precise, and more rounded, resulting in the slippage that led to the bolt damage.
I'll be sticking to known brands such as Park for my replacement.