Most helpful critical review
14 of 15 people found the following review helpful
Poor quality product & after sales service
on 24 July 2014
The delivery time was very good and assembly was easy. It appeared to be a cheap and cheerful solution to the need for an occasional footrest with the benefit of additional storage space for small bits and pieces.
However, after less than two weeks, the seams of the lid began to split; and this was even before we'd had a chance to bring the box into active service. It now resembles a knackered trampoline, even though no-one has rested so much as a toe on it, much less attempted a triple summersault.
I contacted the supplier and after they twice suggested I pay to return the whole item for a replacement, eventually relented and promised to send out a returns label. Over a week on, I'm still waiting.
Whilst I accept that a product made of such material and priced accordingly is not likely to last forever, I do expect a lifespan in excess of half a month.
My advice is if you do want a similar item, buy from a reputable dealer who won't go all Arthur Daley on you, should you require a replacement or refund.
Update, Sept 2014: still waiting for my returns label. Lid now completely split down all four sides where the stitching has disintegrated - despite it never being used! Buy elsewhere!!