Customer Reviews


12 Reviews
5 star:
 (5)
4 star:
 (3)
3 star:
 (1)
2 star:    (0)
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9 of 9 people found the following review helpful
5.0 out of 5 stars great quality garden furniture to enhance your garden
excellent value. sturdy garden furniture. very attractive sitting on decking at bottom of garden. highly recommended to enhance any garden.
Published 22 months ago by Anne Beaton

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3 of 3 people found the following review helpful
3.0 out of 5 stars Had some issues
Delivery was on time but noticed the boxes were a bit battered.On building the table I found that the table was oval but the glass was round so didn't fit plus on one section the rattan was unravelling already.After taking some pictures of the defects and emailing the company they soon sorted out replacing the faulty parts which was great.Even though I had these problems...
Published 21 months ago by Lilsteiner


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9 of 9 people found the following review helpful
5.0 out of 5 stars great quality garden furniture to enhance your garden, 5 May 2013
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excellent value. sturdy garden furniture. very attractive sitting on decking at bottom of garden. highly recommended to enhance any garden.
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7 of 7 people found the following review helpful
5.0 out of 5 stars Wonderful garden table and chairs !, 25 May 2013
So pleased with this garden set and the price...!!! For some reason it was cheaper to buy the six chair set than the four...we looked around in garden centres but the prices were more than double this one was...it came in 4 days of ordering it and the delivery men were happy to take it around the back..it looks wonderful..had to fix the legs onto the table,chairs came built..had it 2 weeks but so far it's been horrible weather :( cushions are made very well and love the colour..best buy I've made...!!!
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13 of 14 people found the following review helpful
4.0 out of 5 stars Java garden furniture, 16 Mar. 2012
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We are so pleased with this garden furniture set. It did take the full 5 days to arrive, but the delivery men where excellent and set it up in my garden for me. It looks great and is very comfortable. The table is just the right size for our average back garden.Cushion covers could have been a bit nicer, but they are removable and can be washed. The price is excellent we had been looking at furniture like this for ages, but they were all over £700. Can't wait for a bit of sun so we can really enjoy dining outside.
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11 of 12 people found the following review helpful
4.0 out of 5 stars Nice, 12 Feb. 2013
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Purchased for apartment abroad and suits the purpose. Chairs are really classy and colour not too light - is very appropriate.
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3 of 3 people found the following review helpful
1.0 out of 5 stars An extremely disappointing product, 30 Sept. 2013
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Bought this just when summer had started but had to send it back after 30 emails, along with photos showing damage and extremely poort finish. The chairs were fine, but had to request replacements twice: firstly, two table leg panels and the second time one table leg panel. Both times the metal bolts were bent and therefore couldn't be attached to the underside of the table. Each time I had to wrap them up ready for collection. Finally the panels were sorted. The other big issue was the extremely ill fitting table top: the glass top did not fit into the table top frame. It fitted in one part and in other places there were huge gaps. Again the company replaced the glass and it was the same issue so back it went. They then sent a complete glass and table frame - this was the final straw - it was the completely wrong size to fit the leg panels. I got so fed up that I asked for a refund. This process started on 12th May 2013 and finally concluded on 1st August 2013 when they finally agreed to a refund. I definitely would not recommend this company for this product.
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3 of 3 people found the following review helpful
3.0 out of 5 stars Had some issues, 9 Jun. 2013
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This review is from: Port Royal Luxe Rattan 6 Seater Round Dining Set, Brown, with Parasol (Garden & Outdoors)
Delivery was on time but noticed the boxes were a bit battered.On building the table I found that the table was oval but the glass was round so didn't fit plus on one section the rattan was unravelling already.After taking some pictures of the defects and emailing the company they soon sorted out replacing the faulty parts which was great.Even though I had these problems the furniture is great and just what we wanted,the seats are comfortable and an added bonus was a parasol and base can with it that I wasn't expecting because it didn't say anything on the description.overall a good buy.
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3 of 3 people found the following review helpful
4.0 out of 5 stars Verry Good, 21 Jan. 2013
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Excellent value for money, delivered promptly and complete (unlike other recent furniture orders). Good an solid construction, cushion covers could be better, but otherwise a very good buy, especially at the price.
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1 of 1 people found the following review helpful
5.0 out of 5 stars Excellent, 30 Aug. 2013
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The furniture arrived really quickly, and in time for our daughter's wedding which was being held at home.
The furniture looks really classy, perfect on the new decking.
Just need to be careful if it is very windy as the chairs are not very heavy.
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1 of 1 people found the following review helpful
1.0 out of 5 stars Waste of Money..., 23 July 2013
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The glass for the table top did NOT fit...

The parts for fitting the table base were very badly engineered and bent at extraordinary angles...

The 'Customer Care' department adopt a couldn't care less attitude...

Cost me €145.00 euros to have a new tempered glass top made to FIT the table...

Rubbish!!!
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1 of 1 people found the following review helpful
1.0 out of 5 stars Little quality control, 15 July 2013
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We ordered a 6 seat table but after 10 days Amazon said this was not available. We upgraded to an 8 seat version for an extra £50, as the only other option was to wait a further 6 weeks for a new import. When the 8 seat set arrived the table top was not round and the glass did not fit. The plastic cap on top of the parasol was cracked. We complained and Amazon sent a replacement table top - but it was from a 6 seater table. Again this did not fit the 8 seater glass we had. Again we complained and they sent us yet another table top which also was elliptical. In addition the spokes of this table were scratched and dented. The weaving was pretty rubbish too. So all in all after more than a month of mucking about we were not impressed and we have sent the whole lot back.
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This product

Port Royal Luxe Rattan 6 Seater Round Dining Set, Brown, with Parasol
£695.00
Usually dispatched within 1 to 3 weeks
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