Shop now Shop now Shop now Shop All Amazon Fashion Cloud Drive Photos Shop now Learn More Shop now DIYED Shop now Shop Fire Listen in Prime Shop now Shop now

Your rating(Clear)Rate this item

There was a problem filtering reviews right now. Please try again later.

on 3 November 2012
The delivery man carried this set up to my front door in one hand and with a spring in his step, demonstrating how flatscreen technology has advanced. I'd just come close to busting a gut moving its predecessor, also a 32inch flatscreen but weighing around four times as much and a lot bigger, out of the way.

Unpacking, assembly on its stand and setup couldn't have been simpler or quicker. Everything was ready and working within ten minutes.

There was only one thing I needed to alter in the default settings. The default video mode, though labelled "normal" looks more to me like "chocolate box pretty". It may appeal to folk who like to boost the saturation of their snapshots to "enhance" the colours, but I went for a less garish option. I suspect that some of the reviewers here who don't like the greens may be reacting to this over-lush default setting. But tweakers and twiddlers take note: Samsung remind you that this is a bottom-of-the-range model by restricting access to video and audio adjustments, and even if you go in via the service menu, you'll find the corresponding options greyed out. You get to choose between five preset options for picture and sound, and that's it.

That done, I sat down to enjoy viewing, marvelling at what superb value for money this set is, now that the price has fallen so low. I think you'd have to go way higher in the price range to find a set with better picture quality. I can't say whether it would meet the motion-rendering demands of soccer or tennis fans, or video console gamers, but in all the various videos I've viewed I've seen not the slightest sign of motion blurring, smearing or juddering. It also has best sound I've heard, both in terms of power and frequency range, in a budget-price receiver relying on internal speakers alone. But as ever, people who want truly high quality sound will want to add some external equipment, whether it's a soundbar fed via the optical digital out and/or hdmi sockets, or the cheaper compromise of a subwoofer and satellite speaker set designed for PCs plugged into the headphone jack.

It's very noticeable, though, that there is a lot of confusion and misinformation about this particular model. I'll spend the rest of this review trying answer three questions that people keep asking but which so far don't seem to have been given satisfactory answers.

1. Does this set receive the four HD channels currently free-to-air in the UK? YES. Perfectly and with no special measures (apart from the viewer selecting the correct channel numbers for the HD services, of course). So... why does the Amazon description above imply that it doesn't, and why do Samsung UK support, if you phone them, emphatically confirm that it doesn't and say you need a more expensive model for HD TV off-air? The answer is the marketing policy of the company the owns the Freeview trademark. They insist that to be labelled and sold with the "Freeview HD" designation, sets must not only receive the HD channels, but also fulfil other technical conditions, including a considerable degree of Internet connectivity (of which more in my next answer). But if you take the common-sense view that "receiving all UK HD terrestrial channels" means, er... "receiving all UK HD terrestial channels", then these sets can do that just fine, in exactly the same way that sets officially labelled "Freeview HD" do. But if Amazon, or even Samsung themselves, claimed these sets were Freeview HD compatible, Freeview's lawyers would jump on them. So we get the silly situation where in effect sellers are obliged to describe these items misleadingly to avoid legal trouble (of the major sellers, only Richer Sounds seems to put honesty before legality in this matter).

2. Does the ethernet port on these models allow you (a) access any Internet video content or websites or (b) to access media on your home LAN, either on DNLA servers or via ordinary file shares? NO TO BOTH QUESTIONS. That's why they can't legally be described as Freeview HD compatible. I put that answer in big shout capitals, because many people understandably find it difficult to believe. These sets have a working ethernet port, and are able to get an IP address and gateway from your router and send and receive packets over the Internet via that router. But their network capabilities have been severely nobbled so that the only connection allowed is to a specific Samsung server, and the only material that can be fetched from that server is text data. The documents suggest that the TV's firmware can also be updated via this connection, but currently even that's not the case. To update the firmware, you have to download it on to another machine from Samsung's website, transfer the image to a USB stick and install it from there.

But, more important for home users, it's not only Internet connections that are disabled on this so-called network port. Despite statements elswhere, you cannot access any other machines on your LAN by any means via this port (although perhaps hackers who have made warranty-voiding modifications to the firmware can). I have read claims that if you run Samsung's own proprietary variant of a DNLA server on a PC on your LAN, you can access media from that PC. That is simply not true with this specific set. Anyone who knows much about TVs like this, which run an embedded customised version of Linux, will be aware that they would be fully capable of playing audio and video streamed across a LAN with no additional hardware, and little or no additional software either. But Samsung apparently want to keep something back to promote sales of their more expensive models, and it's in this area that this policy bites. So I can't yet dispose of my little WD HDTV box which now feeds this new set with media from my LAN server across our home network.

3. Can media on anything other than a USB stick be accessed via the USB socket? Now here's a real mystery. The documentation, and all the information on those suppliers sites that address this topic, says explicitly and emphatically "no". Supposedly, only USB stick devices are supported. But, at least on the currently shipping models like mine, that's not true. I have tried two USB-powered portable drives so far, a fairly old WD 256GB model and a more recent 1TB Samsung pocket drive, both formatted with NTFS. With both drives, there is no problem at all (except maybe for a certain sluggishness browsing the filesystem on the 1 TB device). The TV recognises the drives (though it claims to think they're USB sticks and displays a corresponding icon). It can access arbitrary levels of directory on them and play media (including captured 1080i HDTV transport streams as well as videos in avi, mkv and mp4 containers covering a wide range of video and audio codecs) faultlessly. I just can't understand why Samsung hide what could be a major selling point in this way. Maybe they're worried about users plugging in drives with excessive current drain and zapping the USB port, but in that case, surely an "at your own risk" warning in the documents, along with the built in fail-safe current limiters of modern USB ports would be enough to cover Samsung's backs while not keeping this feature such a secret? In my case, if I didn't have the WD network player to get my media content from my LAN servers to this TV, I could get round that by having a large-capacity portable USB hard disk normally plugged into a LAN server and using that as a media store, then just unplugging it from the server and transferring it to the TV to access the content there as and when needed.

In case anybody's wondering, you CAN'T, however, plug a USB-powered DVD drive into the set's USB port and play a disk from that. But that's not surprising, given that DVD drives have significantly different interface requirements from USB and hard disk drives. Nor can you record programmes received on the TV on to external storage via the USB connection. Again, that's a facility Samsung reserve to higher-priced models.

Some people may also find the presence of only two hdmi sockets a limitation (though that's shared with several other recent, more expensive, Samsung models). Alongside those there's a single Scart (wired to accept component video) and RCA sockets for component video and two channel audio in, plus a digital audio out and a standard earphone socket. There is no VGA input. Anyone wanting to connect up a computer that lacks an hdmi outlet will need a suitable adapter, but they are readily available.

Some people may wonder why I've opted for 5 stars, given the shortcomings I've described above. I did think about deducting a star, but then I reflected that this is a truly bargain-price piece of kit with excellent build quality and stylish appearance, and it does its basic job superbly. It's a pity that Samsung felt it necessary to differentiate it from more expensive products by, in effect, sabotaging the hardware's instrinsic ability to do things that those more expensive products do, but I guess that's business. All things considered, I couldn't be more happy with my purchase.

WARNING. I see that for one reason or another, reviews of quite different Samsung models are being posted here, some of them with different feature sets from the model these reviews are meant to apply to. So I have to stress that everything I say applies only to the model in the heading of this review, i.e. the UE32EH5000 (with firmware as of October 2012)
5050 comments|875 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 29 October 2012
I spent a lot of time researching new TVs before I settled on this. I decided I didn't want or need 3D (in my view a gimmick with not enough decent content to justify it) or SMART TV (I have an XBOX and a WDTV Live and a few laptops round the house so navigating clunky apps, that I never use on a TV did not seem important to me). I got the 46" model and it is a great TV at a very competitive price. I'll sound of some good/not so good points to help any future buyers.

Picture image is incredible. It's full LED (not LCD with LED borders as far as I know)and looks crisp and clear, best when you are getting a full HD signal. I have xbox at 1080p which looks superb. I don't watch much TV but standard freeview digital signals look just ok...not superb, but this is probably just an issue with the source signal. I use an internal freeview aerial with a booster.
The TV does have Freeview HD and I am able to get BBC,ITV,Channel 4 etc HD channels. All look great and much better than the standard images on Freeview.
Viewing angles. I noticed a few comments on reviews. Image definitely looks best viewed straight on...when viewed at extreme left or right I found image looks a tad foggy or washed out.(i only checked this on Freeview images). This is not a big problem for me as my seating is orientated so everyone is mostly viewing TV straight on.
Sound is very good...much better than you would expect on a TV like this. As some have pointed out already, I think it may be due to the TV being slightly thicker than other models and this allows room for better speakers. The sound projects well and I haven't heard any distortion although have not turned it up past 25 yet.
The stand is fixed. It doesn't look cheap as some have said but it does not swivel. I thought I would miss the swivel stand on my old Samsung 32" but due to the size of this set there really is no need to swivel it. It is also pretty sturdy.
The border/frame on the TV is nice and small.Maybe a cm or 2 at the most...this looks great with the picture fully filling the space.
Remote is nice, smaller and lighter than previous Samsung models I have seen.
Gamers - I've been using with with XBOX for a few days. Image quality is superb. I've been playing Dishonored and it looks very nice. I have noticed some hatching/lines with turning my viewpoint quickly in Dishonored and this might be down to response rate of TV and LED tech in general. There are settings like GAME MODE and motion settings where you may be able to tweak this. I am not sure if it is the game or the TV, but might be worth investigating before you buy.I will be trying with a few more games.
As others have stated, when you get the TV you may need to tweak the picture settings to get it just right for you. I've adjusted a bit from the defaults and it now looks grand.
LAN port. The TV does have one but it seems to be purely to check for a software update. TV gets and ip and everything and picks up default gateway, but it seems this feature was never fully realized for this model. Since it is not a SMART TV there would be no point to it anyway.
USB Media Play. I definitely wanted a tv with this and while it works and was able to play large mkv files that I have, it seems a bit slow and clunky in comparison (if long file names it seems to take time displaying them and then scrolling them) with the WDTVLive I have networked and connected to tv via HDMI. My friend has the same TV and he says the USB media play has been able to play everything he has thrown at it.
Connections- 2 HDMI,1 USB Media, 1 headphones, 1 antenna. There are other connections so you should check the specs on Samsungs site. I didn't check the rest as I don't need them, but it will be the minimum standard. I think the TV could have done with 1 more HDMI as I am sure a lot of people probably connect satellite/Virgin over HDMI now.
All in, I am very pleased with this set. I wanted something larger than my old 32" LCD but was not prepared to spend another extra £200 on SMART TV features that I would never use. If you have an XBOX and are on LIVE then you will already have all these features. SMART TV has to be the greatest misnomer's a few apps bundled into a basic OS. Don't be fooled into thinking you need it. If you want a good, cheap, large LED TV set with good sound and excellent image quality then this might be the set for you.
99 comments|194 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 16 April 2012
Just wanted to add some information about this TV, which seems hard to find.

It has Freeview HD built in.

It doesn't connect to iplayer, although there is a Network port at the back.
(I don't know whether this is going to be added as a feature at a later date or not, Currently the port can only be used for playing media from your home network.)

It uses the cheaper form of LED tech, edge LED - but for the price, that's expected.

It can display upto 1080p resolution.

The image quality whilst watching HD channels is great, whilst watching SD channels its not the best - This is just like all new LED / LCD TV's, if you want nice SD channels then buy a Plasma TV, in my opinion nothing else comes close.

The USB port plays everything that I've thrown at it, HD & SD content.

It uses only 39 watts of electricity, that the equivalent of one incandescent candle lightbulb!


One downside, would be that the corners seem to suffer from dark corners visible when the TV displays bright scenes, I'm the only person in my house who has noticed these as everyone else's focus is on the center of the TV and not at the corners. I'm not bothered by it I just wanted to alert you to it. I've read on some forums that most Samsung LED TV's suffer from this - These dark corners are only the size of the tip of your thumb, so you might not even notice them.

Value for money I give this TV 5 out of 5.

Although maybe it should be 4.5 out of 5 because of the dark corners & for the not so great standard definition channels.
2020 comments|424 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 20 June 2012
This tv is excellent value. very easy to set up. Great hd picture with excellent colour definition. The sound is better than most flat screens once you learn how to mess about with the equaliser. i will advise anybody to buy this will not get better for this value,some of the high end sets are not this good, dont hesitate buy one now.
0Comment|100 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 5 December 2013
I bought this TV elsewhere and not off Amazon.

I like to play games - alot. My previous was a 26" 720p Samsung LCD, so the screen real estate was enormous (as it would be).

Only 2 HDMIs- xbox and the ps3 have called dibs on these. You got more devices = you gotta manually take out cables

For still images/slow moving scenes, the image quality is vibrant and clear (Once you've tweaked the settings - you have to tweak the picture settings on any TV you buy before you have any complaints about it)

However, when it came to fast moving scenes (e.g. FPS shooters or kicking a long ball on Fifa) or even when watching Bob's Burgers (a cartoon) in HD, there is a very noticeable amount of ghosting/smearing (extreme example but think of flicking through a flipbook).
The lines from the cartoon characters trail; motion blur becomes more predominant/obvious when the screen backlight is set high. The blacks are deep so to say - i've got the official samsung panel in mines)

For its physical size, its a direct-lit led tv - it has a bit of bulk like a normal LCD tv on the back but still sits nicely on a wall mount. (Edge lit LED tv's are the super thin ones).

The sound/audio output took me by surprise - when set on movie mode, there is so much depth - I can hear the lower frequencies sounds like background murmurs, rumbles, etc. Usually TVs of this shape sound tinny/or you have to hook up a subwoofer.

The main feature that's such an underrated is the USB function. Its 0.5a power output - it'll only fully work with flash drives, and struggles with portable HDDs. It read a 1080p Full HD AC3audio .MKV file of Pacific Rim fluently!
It handles .divx/.avi/.mp4's and all sorts. Although during the action scene, the blur was intentionally present

If you have a keen ear, there is a very very high pitch *beeeeeeeeeeeeeeeeee* noise from the tv when its on/no sound is playing

It feels like a sturdy TV so touch wood it'll last. I used to own 2 LG HDtvs and while they were superb value for money, i've never ever had problems with Samsung - can't trust LG whatsoever (tv kept glitching, screen would turn red/green and i had to hit it on the top etc.)

Plays ANY video file (.mkv/.avi/.vob) off USB without stutter - worth the money on its own for me
Amazing Still/slow moving scene picture quality
Does its job as a TV
A lot of motion blur/ghosting (no post processing/only 50hz) - look elsewhere for gaming I'd say, unless the price is cheap
0Comment|4 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 5 September 2012
Received this TV today and it is a fantastic set for the money. Side by side with the UE46ES5500, the only thing that is missing is the SMART functionality (which I don't need as I have a HTPC that takes care of my streaming / internet / media library duties), otherwise the pictures (to me) are identical. So if you only need a TV without all the extras, save yourself the £200 and get this one.

Mine was an open box/return model from Amazon Warehouse, so I was initially worried that it might be damaged or possibly not working properly. Despite not arriving in a Samsung branded box (was packed securely in a plain brown box), it was in perfect condition. Upon using it though I found the output from my PC, HDMI > HDMI, was cutting out anywhere between 5 to 25 minutes of being on and I was getting weird graphical glitches with the overscan when playing films (also off my PC). Tried a few different things (changing HDMI port, Cable, PC Graphics options) which didn't seem to make any difference. Was just about to give up and send it back when I thought I'd try a firmware update using the USB method.

The TV firmware was 1007 (you can check by going into Menu > Help > Contact Samsung). The newest firmware on the Samsung website (05/09/2012) is 1018. After performing the update all of the display problems seem to have been ironed out. It went from consistently cutting out over HDMI, to being rock solid for the last 2 hours. Obviously I may be speaking to soon, but I'd be very surprised if the firmware update hasn't solved it, especially given the eleven iterations between firmware versions. I will update this review if anything changes.

Aside from this, the sounds from the set are great, even in a big room. The picture, after a few minor adjustments is stunning. So much brighter and more punchy than many of the other sets I checked out on the high street. If you want a great value TV, get this and stop leafing through all the magazines and websites trying to figure out what to buy. You wont be disappointed.
11 comment|4 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 1 March 2013
Several things turned me off this device:
1) Some pretty severe ghosting on the Gaming and PC inputs - worst I've seen bar the last Samsung I bought…
2) Odd auto-dimming effect on TV and Satellite STB inputs despite all such features being disabled
3) Terrible remote control
4) Terrible support
It was really the terrible support that's finally prompted me to make moves towards claiming a refund for this item. Samsung's online Customer Services (available through their My Samsung website) is stomach-churningly poor.
It's the combination of poor service and my experience of some remarkably flawed displays that's moving me to recommend that people avoid Samsung display products where possible (ie. TVs and monitors). They may be cheap and ubiquitous, but the peace of mind gained by choosing a more reliable brand is worth the extra cash.
NB: It's been confirmed that Samsung will use more than one supplier to provide the TFT panels in this (and other) models of their TVs, but send only TVs equipped with their own top-quality Samsung panels to reviewers. Their TVs thereby achieve good reviews, but buyers are then left with a lottery when they buy the same device in the store. This particular model has been shown to ship with panels from at least 5 other manufacturers, each of which is poorer in some way to the Samsung panel sent to reviewers.
0Comment|4 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 2 June 2012
Having previously had the following faulty tvs:

Samsung LE40D580
Samsung PS43D450
Panasonic Viera TX-P42ST30B

i decided to save myself £100 and go for this LED (my first)

extremely impressed!

the sound is amazing, and watching movies with the "Movie" sound setting on, it sounds impressive!

also the picture is superb, pin sharp! Sky HD is great, and Blu-Ray's are absolutely amazing..

even the Standard definition channels via Scart are the best ive seen on any tv ive ever had!

i see people complaining about the lack of connections, but 2 HDMI ports is enough, surely if youre not lazy and have your Sky HD and Xbox 360 connected, you can find the energy to unplug the Xbox 360's HDMI and plug in your Blu-Ray player? to watch a movie, then revert back if you want to play on Xbox 360.. dont see what the fuss is about!

if your not bothered about Internet/Smart/3D tvs, this is the tv for you..

P.S. - This tv comes with a circular stand, not a squared one as depicted (like i thought i was getting) not a major issue, but i would of prefered the squared stand.. why its pictured with one i dont know?
0Comment|14 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 8 October 2012
To clarify the 'Does it have Freeview HD Tuner built in?' question, my research seems to suggest there are 2 models, the UE32EH5000 and the UE32EH5000KXXU (sometimes referred to as UE32EH5000K). I have looked at them on John Lewis,this site, argos, currys, comet, larskys and All those referring to it as having the Freeview HD tuner quote the product code with either the 'KXXU' (or simply 'K') ending. It seems to suggest that the 'KXXU' is the one to go for as it saves you 1. Buying a Freeview HD Digital Receiver box 2. The HDMI lead to connect, and 3. Less wires/ boxes etc. Note: Buying a Freeview HD Digital Receiver box will however allow you to access BBC iplayer, which you cant do with the built in FHD tuner.

So to clarify:

A 'K' or 'KXXU' at the end of the model code suggests that DOES have the FHD tuner built in (of course if the seller says it does then you can hold them liable to miss-describing the item if they send you the wrong one).

If you want iplayer you may decide to get a non built in FHD tuner model. At cheapest you are looking at £32 for FHD tuner box, £5 for a (probably not so good) HDMI lead, and more wires. Upon looking at all the sites the non built in FHD tuner model is about £20 cheaper. Therefore the premium will be around £17 (for the most basic FHD tuner box and HDMI) to get BBC iplayer
11 comment|3 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 19 November 2012
Not withstanding the fact that the User Manual describes how to use the optional Samsung Wireless Internet Adapter, and when installed, the set tells you that you are connected to the internet, you cannot view the internet with this model. You have to buy a TV with the word 'Smart' in the title!

The set is otherwise excellent and I would highly recommend it. I have viewed a standard photographic test image from a USB memory stick and the picture quality is better than I get on my high performance desktop computer.

To get good sound quality I have used the headphone socket output to drive an external amplifier and speakers. When the headphone socket is plugged in, the set knows this, and turns off the internal speakers and volume control then adjusts the headphone level.

I hate the remote control which has a rounded bottom and is thus unstable and difficult to hold.
22 comments|3 people found this helpful. Was this review helpful to you?YesNoReport abuse

Questions? Get fast answers from reviewers

Please make sure that you've entered a valid question. You can edit your question or post anyway.
Please enter a question.
See all 31 answered questions

Send us feedback

How can we make Amazon Customer Reviews better for you?
Let us know here.

Sponsored Links

  (What is this?)