Top critical review
19 people found this helpful
Great value but with some issues
on 2 June 2013
I ordered this one and it arrived promptly. It was good value, exactly as described, and came quickly. However, after about 5 hours of continuous play, the unit stopped working. When I emailed the seller, they responded quickly to ask if it was an issue with the adaptor. The light on the power plug wouldn't turn on so they sent me a new one, which arrived a few days later. When tested, the new adaptor didn't work either so they seller asked me to send them back the unit. I sent it back via first class royal mail (paid for it myself) and didn't hear from them for a few days. After asking again, they said they've run the diagnostics and were sending me a new one. I finally received a new one a few days later and it seems to be working so far! So all in all, it took several weeks of back and forth before we finally got a unit that works. In the meantime, I had purchased a different speaker on a trip to the States. Sound quality is great and the remote is handy. I'm glad that the seller responded fairly promptly although I do wish that they paid for the postage to send back the unit.