Most helpful critical review
9 of 10 people found the following review helpful
'Always?' know what to say.
on 26 May 2012
Without repeating what this book is about, (other reviewers have done this), there are some nuggets of information to be gleaned from this succinct study. An example, that I perhaps knew deep down, was that quiet, or shy people start from the premise that other people don't like you and you have to gain their 'approval'; whereas for outgoing people, the reverse is true.
I would have liked to have read more suggestions for dealing with topics one doesn't feel confident about discussing; in my case sport, for which examples are given if you ALREADY know something about it.
Overall, it's good as an overview, and it's free!