Most helpful critical review
16 of 17 people found the following review helpful
The company's great but the product could be a bit better...
on 11 October 2013
I'm one of those people who are a bit obsessive about screens & making sure they stay looking perfect. I ALWAYS use screen protectors, whether it's a little phone, a tablet or a camera; (I've even been known to get them for a laptop). So when I bought Sony's RX100 M2, a screen protector was the one "accessory" which I considered essential from the off.
I've had several makes in the past, typically where a pack of 6 (or whatever) are supplied & you mess the first couple up (dust/air bubbles/fingerprints etc.) but then you use up most of the others in the pack getting it right. Sometimes they peel & fall off after a few weeks, sometimes they last the distance. Often they're cloudy & limit the output of the screen or hinder the responsiveness (for a touch screen).
Having only received the camera today (& with this screen protector being sent very quickly (next day) & by separate cover), I can honestly say that on first impressions, it's very good. I followed their advice about using a steamy(ish) bathroom [it's an expensive camera after all - I'm hardly going to simulate being in a rainforest, am I?], but no other company's ever suggested such a simple technique to get rid of air-bourne dust.
So it went on okay albeit with about 5 bubbles. I don't deny - there was an element of panic at this stage as they only supply a single film - but the bubbles were impossibly easy to "push" out using the side of a credit card - I suspect this is the material of the film that lets air through, as the bubbles seem to have dissipated before reaching the edge... clever stuff!
The clarity of the shield is very impressive. It still collects finger/palm marks, but as this isn't a touch screen, it's less of an issue, but worth mentioning.
I've done a number of reviews over the years & I'm normally wary of products with only 5 star ratings - but in this case (& I admit that Expert Shield emailed me to ask me to review their product), I feel it's mostly deserved (but not entirely - see below). I like to think I'll take the trouble to give an update a year or so down the line, as to how it's performed.
The price (a smidge under £7, plus the postage charge) is too high in my opinion. Okay - so the camera's expensive & it makes sense that the film costs more than a standard protective film because it's technologically better etc, but at the end of the day, it's only the one slim piece of plastic & this doesn't cost £1.49 to post (as charged).
This is why I've given 4 stars & not 5.
UPDATE (Sat 26th October '13)
It appears I may have received a bad 'un. I know I said I'd post a review in a year, but 2 weeks down the line & the shield's scratched already. This is especially weird as I've kept the camera in a case the whole time (except when using it obviously).
I've posted a photo above showing the damage & the company's sent me out a free replacement but I've not had chance to replace it yet. I don't deny that in a sense, the "shield" looks like it's performed, in so far as protecting the camera glass from real damage. But I kind of feel that it must be pretty soft to have scratched so easily in the first place.
I'm also slightly uncomfortable that my experience appears to be the only negative one on Amazon for this product - & as such, I'm not sure whether others will agree about my downgrading this product from 4 to 3 stars.
There's no question that the company has been very responsive & quick in their attempt to dispatch both the original & replacement product to me. Only time will tell though if (for me anyway) the shield is as good as everyone else appears to suggest it is...