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2 people found this helpful
So far ... nothing but trouble!
on 12 February 2016
When I attempt to navigate the menu it switches itself off randomly after hitting 5 or 6 keys, it seems to coincide with the minute counter incrementing. Contacted Technomate and was told how to do a Factory Reset, which I did but it didn't resolve the problem. I have researched the web and seen that there are load of issues and software patches ... but customers shouldn't incur this sort of hassle!
Next I download the latest software for Jan 2016, but again this didn't resolve the problem of it switching off randomly within the first minute or 2. I contacted Technomate again and they conceded that it must be faulty with the only way forward being to replace it.
For digital aerial TV I have had a Humax recorder which has been superb for years with no hassle whatsoever. Shame I couldn't get a Free To Air satellite version of Humax, although I know the FreeSat versions can be adapted for this.
I sent the unit in and they repaired it and confirmed it as faulty - so was I incredibly unlucky? I got my unit from same supplier but outside Amazon.
Technomate failed to offer a refund for postage which would have been a minimal goodwill gesture for huge inconvenience ... not to mention the hours of my time it cost me trying to circumvent the problem. May be there are so many going wrong that refunding postage would be more than negligible to them?