Customer Reviews


20 Reviews
5 star:
 (11)
4 star:
 (5)
3 star:
 (1)
2 star:    (0)
1 star:
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47 of 47 people found the following review helpful
5.0 out of 5 stars I think I might need to exercise more now...
Research, research, research. Yes, I've been looking at all the options for ice cream makers for quite a while. Even considering the 'Heston' style dry ice route, but caution took over and I finally plumped for the Ice Appliance machine. I ordered it on a Sunday evening and it was delivered on Tuesday morning. Packaged perfectly. I quickly opened the boxes and had the...
Published on 1 Feb 2012 by R. Crompton

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22 of 24 people found the following review helpful
3.0 out of 5 stars Some patience is required
There is no doubt that this machine will make ice cream but not without some problems along the way. The first problem was the manual as mentioned elsewhere within these reviews. It rates as poor to very poor; it does not contain the address of the manufacturer/supplier or a telephone number for customer support. The quality of the machine appears to be very good and to...
Published 15 months ago by RobinR


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1 of 1 people found the following review helpful
1.0 out of 5 stars Totally worthless unit, 20 Dec 2013
By 
Kuma "kuma" (Reading, Berkshire United Kingdom) - See all my reviews
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This review is from: Ice Appliance Ice Cream Pro (Kitchen & Home)
I've made 2 ice creams and 1 sorbet so far with not too impressive results. The two ice creams (chocolate and Baileys) had 500ml of a perfect custard to kick off with but 75 minutes later was still completely fluid with no hint of freezing despite reading -14C; finally giving up I put the mixture in the fridge and left an hour and had a reasonable product, though no different in quality to one where you freeze the bowl first. The sorbet (lime and passionfruit) again went down to minus double digits but ended up in the freezer in a liquid form. When I pulled the bowl out it struck me that the -15C reading felt more like +5C (next time I will verify this!).

On the plus side it is quiet but I would prefer something noisy that did its job!

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Having now tried 6 times with this unit I've came to the conclusion either (1) I have a faulty unit or (2) it is ineffective in doing its job. Its last effort was 350ml chilled custard, 2 hours, about a tablespoon full of thickened product on the base of the cannister. Following instruction manual we put it in freezer to complete but what resulted was effectively hard frozen custard. This is a piece of junk if you ask me.
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5 of 6 people found the following review helpful
4.0 out of 5 stars Delicious, 10 Dec 2012
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This review is from: Ice Appliance Ice Cream Pro (Kitchen & Home)
Very professional results - instructions are a little brief - we are still making up our own recipes. Important to remember to add any ingredients such as, chocolate , nuts, alcohol techs within the last few minutes of the program or the mixture doesn't have the right consistory or may not freeze properly if too much alcohol is added.
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8 of 10 people found the following review helpful
4.0 out of 5 stars Ice appliance pro, 29 Sep 2012
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This review is from: Ice Appliance Ice Cream Pro (Kitchen & Home)
Great piece of kit. Nice to be able to just switch it on at any time rather than having to pre-plan and put a bowl in the freezer the day before. Hits minus 30 degrees in minutes. Takes about 40 minutes to make the ice cream from a warm mixture. Looks good too. Only downside is that you still get the frozen coating round the sides of the bowl before the rest of the ice-cream is ready. Also, the mixture enda up just going round in one lump rather than being "mixed" once it nears being ready.
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5.0 out of 5 stars Ice Cream anytime, 11 July 2014
By 
Dee (Hampshire) - See all my reviews
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This review is from: Ice Appliance Ice Cream Pro (Kitchen & Home)
Brilliant what else can I say good solid machine, value for money in this price range when looking at what is available on the market.
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4.0 out of 5 stars Nice product, makes excellent ice cream, 17 May 2014
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This review is from: Ice Appliance Ice Cream Pro (Kitchen & Home)
Having has ice cream makers before where you have to pre freeze the ice cream bowl, this is so much easier, it gets down to -23C within minutes. It takes about 35 minutes to get about1 ltr of fresh soft creamy ice cream. We have tried both the easy mix using prepared custard and my making ice cream with egg yolks, both come out very nice, also made several sorbets. When freshly made, the ice cream and sorbet are really soft, however, when you freeze them they do become quite hard, so remove from freezer some 30 mins prior to use. Another warning, this ice cream requires the use of double cream, so be careful for your health !! This ice cream can become addictive !!
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5.0 out of 5 stars Ice Cream Pro, 14 Oct 2013
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This review is from: Ice Appliance Ice Cream Pro (Kitchen & Home)
Does what is meant to do make excellent ice cream and sorbets. Easy to clean. Only fault the recipe book is rather limited
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5 of 7 people found the following review helpful
1.0 out of 5 stars Amazon failure, not the manufacturer of the ice cream machine, 24 Aug 2013
By 
Lisa Crossley (France) - See all my reviews
(REAL NAME)   
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This review is from: Ice Appliance Ice Cream Pro (Kitchen & Home)
Packaging is inappropriate and so machine delivered on its side which is forbidden by the manufacturer.
The outer Amazon box is not large/high enough to take the original manufactuer's box containing the ice cream machine, in addition there are no "fragile" or "this way up only" notices or arrows on the outer Amazon box. The note on the side of the manufacturers box states that the box must not be inclined over 45 degs at any time, nor turned upside down. I have therefore requested a refund and collection as I don't want to risk any future problems which may only show themselves after the Amazon returns period has expired. This is a very unfortunate experience and I am surprised that Amazon allowed such a packaging method to leave their warehouse. I have photos but have not found where to upload these.
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5.0 out of 5 stars and no problems" we love this, 5 Aug 2014
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This review is from: Ice Appliance Ice Cream Pro (Kitchen & Home)
"As described, and no problems" we love this
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1.0 out of 5 stars One Star, 25 July 2014
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This review is from: Ice Appliance Ice Cream Pro (Kitchen & Home)
Too big and very cumbersome
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1 of 3 people found the following review helpful
5.0 out of 5 stars first class, 13 May 2013
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This review is from: Ice Appliance Ice Cream Pro (Kitchen & Home)
first class ice cream maker wife made up with it she is never off it , first time in years i have been able to watch my own tv programs
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Ice Appliance Ice Cream Pro
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