Most helpful critical review
65 of 66 people found the following review helpful
Overall very good, with a couple of problems
on 3 June 2012
Chose this printer because it was relatively cheap but with a good feature set - wireless networking, ADF for the scanner, duplex printing, separate photo tray, etc. Installed quickly (compared to a recent HP officejet I had to the misfortune to have to install at work) and straightforward to set up the eprint service (which essentially provides the printer with an email address so you can email a document to it as an attachment). Good quality printing on a range of papers, quite fast (not stunning but not slow) and a well-featured TWAIN driver. All good. Downsides: Ink consumption, but at least it has individual cartridges and, unlike some printers, will allow black printing with empty colour cartridges. It squashes the page image when duplexing (presumably so it can re-grab the page to reload it for the next pass) unless your top and bottom margins are VERY generous. And the big one, which is that it keeps getting lost in Windows XP. My Windows 7 PC has no issues but under WinXP it continually "fails to print" and "fails to find scanner" unless I reboot both the PC and the printer every few hours so they can find each other again. This is despite the printer having a reserved static network IP, despite HP's own "update IP" utility finding the printer when requested, and despite being able to log in to the printer's web server (which is quite good actually, as these things go) from a browser on the WinXP machine. Go figure, as the Americans would say. Loses one star for it, and the other for the duplex limitation.