Most helpful critical review
11 of 13 people found the following review helpful
AVERAGE: NO BETTER OR WORSE THAN MY GENERIC ISP BOX BUT WATCH OUT FOR THE TERMS AND CONDITIONS
on 16 September 2012
So, the router was relatively easy to set up, even on Orange, with a few minor hiccups but once online everything appeared in order. Unfortunately after a few days I had problems with an Ethernet connection to my Dell.
The connection kept dropping out. On the plus side the wireless connection appeared more robust. The connection to a self-built gaming computer seemed ok, so fault might be with the Dell laptop. I don't have this problem with the ISP box.
To give it a good work out I wired in two computers and had an iPad, iPhone and iPod all on the go at the same time. It appeared to hold its own.
Then I hit a problem. The only room in my house that I can find a bit of solace, peace and personal space without having children running around my feet is the en-suite bathroom. I can hide away with my iPad and read or watch the BBC News to my hearts content.
Until, that is I ran the internet through this particular box. The old generic ISP supplied box had its occasional foibles but never let me down with a signal. This one did. I have no idea why the signal drops out so easily as it is was put in the same position as the other one.
Overall, it runs at a speed on a par with my ISP box, no faster and no slower. I do miss being able to attach a storage hard drive to the router, there is no USB socket on this one. Spend a bit more and you will get a more versatile box with USB.
I do have a concern. Not long ago Cisco updated the firmware on another of my routers (EA4500) whereby instead of having full administrator control over the router I was suddenly obliged to connect to the Admin controls through Cisco Cloud.
In other words, to change settings I had to go through the Cisco servers and sign up to an account. This moved my entire network to be run on the Cisco servers. It was only when I read the terms and conditions I realised that in return for Cisco hosting and running my network on their cloud they reserved the right to monitor all my internet activity including emails and if this activity didn't comply with what they considered correct usage they reserved the right to disconnect me.
There is a way round this, you will have to roll back the routers firmware (not so straight forward) to an earlier version and not use the cisco cloud. This sort of defeats one of the major features that sells this product.
The terms and conditions appear to have been amended since then and are no longer so onerous, but Cisco still reserve the right to change them when they see fit. I am uncomfortable with the manufacturers of the router monitoring my internet usage including emails and deciding what I can and cannot access. From a business point of view I cannot agree to this.
All in all, its average, the router has some good features and is easy to set up. Aps are available for Android and iDevices. I leave a question mark over signal strength, wireless speed is no great disaster either and it can cope with demand. The missing USB socket may be a deal breaker for some. The fly in the ointment are the terms and conditions of the Cisco Cloud which can be changed at any time.