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16 of 16 people found the following review helpful
on 26 July 2013
It actually does function but, a big BUT, one has to constantly restart it to recognize more than 1 external Hdd. I have 8 powered external hdd connected to the hub. All the hdds are normally switched off and only switched on for storage and/or study purposes. However, whenever i power on an hdd, the hub recognize it, but once i power on an additional 2 or more hdds, the hub tends to recognize 1 additional hdd out of 2/3/4 hdd.

The only way the hub recognize all powered hdd is if I power off the hub and power it on again.

This is an incredibly frustrating process to constantly go through.
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10 of 10 people found the following review helpful
on 5 February 2012
So far so good with this hub. Have been looking around for one, but all the prices so far have been extortionate. The price of this one is much more realistic.

One slight issue with micro USB slot on the back of the hub though, it isn't lined up perfectly with the outer case, so only goes in at an angle. Bit worrying, so am paranoid of removing the cable from the usb hub itself. It also did run a little hot sometimes, so I've taken to leaving to it unplugged until I need it.

So far have transferred over 10GB to my Western Digital USB 3.0 drive and no problems what so ever. A lot of the other possible USB 3.0 hubs on Amazon have very unfavourable reviews, which led me to try this one.

Hopefully this will continue to serve me well.
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6 of 6 people found the following review helpful
on 9 March 2014
It looks decent, but when you hold it in your hands it feels cheap. Furthermore, it doesn't even have rubber feet and it weights like 50 g, so every usb cabes shifts the whole thing all over the table.

Short power cord from adaptor to hub.

Now the most annoying part.

When I have it positioned behind my iMac and I connect USB 3.0 external hard drive, the signal interfers with wi-fi signal, causing slow transfer speeds and sometimes even disconnections.
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4 of 4 people found the following review helpful
on 21 August 2014
External drives that are connected to the hub disconnect unexpectedly and connect again immediately after.
Originally I rated this product with two stars, however, I have now changed my review to 5 stars because of the excellent after sales service provided. They contacted me immediately and I have been offered a refund for my product which I will be using to re-purchase the same item with hope that it will work perfectly as it has for many others.
Unfortunately I wasted my money - I purchased a second hub thinking that the first one was defective - I just threw my money away - the second hub was worst than the first one - so I have now rated this product as one star even though the service they provided was excellent. But the product is just not worth a penny!!!!!
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3 of 3 people found the following review helpful
on 25 June 2014
Title says it all.... Couldn't get it to work - returned. I'd bought an expensive item thinking it was good quality which was a 9 port hub when my existing 7 port hub didn't have enough slots. But it wouldn't work so I simply retuned this and bought another Kensington 7 port hub the same as my existing and daisy chained them together - perfect.
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1 of 1 people found the following review helpful
on 20 April 2013
I've been searching for a USB 3.0 hub for my iMac, and this is perfect. I cannot comment on the reliability yet, but I can say that it connects multiple devices without issue. Mixing USB 2.0 and 3.0 devices doesn't have an effect on the maximum speed of the USB 3.0 devices. I'm adding a couple of notes in case these are useful.

I read a review of the 10 port Apple Style version of this hub, stating that if the power supply was interrupted then all power would be lost to connected USB devices until the power button on the hub was pressed. I asked Anker support about this, for both this black version and the Apple Style 10 port version, and they thought that this would be the case with either hub (they're very good in offering fast responses to questions). In fact, I can confirm that for the black version the power button latches on or off whereas for the Apple Style version the power button is simply a push type. My hub is hidden behind a desk so I didn't want to reach behind to press the power button on the hub each time the power supply was interrupted. Only the black version works in the desired way. In a different application it may be advantageous for the power not to be restored automatically, but this wasn't what I was looking for.

Having run some speed tests, I was concerned initially that USB 2.0 speeds seemed considerably slower than when the device was connected directly to the computer (iMac with USB 3.0, running OS X Mountain Lion 10.8.3). I managed to check the firmware version by downloading the update tool at Anker's website (ianker dot com). The tool is only shown under the listing for their 7 port USB 3.0 hub, but I can confirm that it works fine on this hub too (both use the same VIA VL812 chipset). The updater is Windows only and Anker states that a Windows PC with a USB 3.0 hub is essential for the update to work. In fact, I managed to get this to work with a Bootcamp installation of Windows 7 on the iMac (although it wouldn't work via a virtual machine installation of Windows). The hub's firmware was version 0.? (can't remember the exact details) so I updated to the latest version 7.18. After this, the USB 2.0 speeds are much improved while the USB 3.0 speeds remain as impressive as before.
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2 of 2 people found the following review helpful
I bought this to use with my Mac to connect my iPhone and iPad to. Unfortunately it is unable to charge the iPad and connect it to the Mac as the connections sockets do not supply enough power! There is one unconnected socket that does have enough power but then the iPad is not connected to the Mac and iTunes - hopeless! I wish I'd known this before buying it!!

It looks good and works well in all other respects though.
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3 of 3 people found the following review helpful
Excellent USB Hub, but the power supply is very big and makes the whole product not very practical for portability. With power supply weighs in at over 650g, which is as much as my tablet.
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1 of 1 people found the following review helpful
on 13 September 2014
So far, so good... I'm running the Anker hub on a late 2012 iMac. The one external hdd I have connected has been humming nicely for about a week now. I did have to move it from slots 1 & 2 to 8 & 9 though, after the drive ejected itself on just one occasion. There may have been some other reason for this, but I haven't had time to experiment. Since then though, it hasn't missed a beat. The laptop charging slot works a treat on all my other charging needs and is a real bonus. I'm building a new desk at present, which will incorporate a platform for physically mounting hub, drives, DVD writers etc., otherwise the impossibility of locating such a light hub in one position on the desk would get very tiresome before long. In fairness, I've never had a hub that wasn't annoying in this respect though. So, it's not perfection, but is the next best thing - effective.
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on 1 May 2014
Update June 3rd:

Several days ago I've received a replacement, sent directly by the manufacturer. This one is working great, very fast, no problems at all.

The customer support from anker is also very, very good and fast, something rare these days. I realize a long time has passed from the initial purchase to getting the replacement, but that was entirely my fault. From first contact to anker until replacement it took about a week and I don't live in the UK.

The reason I only give 4 stars instead of 5 is that the first hub I received was defective from the start and I do believe such a flaw should have been caught by quality control. This is not a £1 usb hub. It's £45+. But don't let that stop you from buying it. I strongly recommend it, its a good product and anker support is brilliant.

I leave the original review below.

...

One dead port from start, or actually, a port that keeps appearing and disappearing, and nothing connected to it is correctly detected.

Waiting on customer support, but to be fair this could have been detected by some Quality Control by the manufacturer.

Also, this comes with a very short USB cable. I realize nowadays most people have laptops and a long cable may be a nuisance for them, but a £40+ hub could easily include a short-short cable, a foot or so, for laptop users and a longer 6 feet cable for desktop PC users. What is included is still to long for a notebook but way to short for a tower if it is on the ground and you want the hub anywhere near the keyboard/monitor as was my case. More of a nuisance than anything else, but since USB3 cables are not very widespread yet (at least where I live) I ended up having to order another cable from amazon and wait another week to use the hub.
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