Top critical review
Driver disc supplied is USELESS!
on 5 October 2013
I installed this yesterday. It fitted reasonably well in a PCIE slot thouigh the backplate seemed just a fraction too high. However, I was able to get the screw in though it may be a problem for clip in card backplate holders. I started the PC and ran the mini CD installation disk. The card was recognised but announced through Device Manager that it was not working because it had no power. I rebooted but the card still did not work "VIA USB 3 Root Hub cannot start (Code 10) STATUS_DEVICE_POWER_FAILURE in Device Manager (Windows 8 which, according to the packaging, is supported. I refitted the Molex plug, the card LED was lit so decided to return it as DOA. However, on looking at the reviews I saw th ereview by I L Atkin and, after following hi sinstructions to download a revised driver from a rival manufacturer's web site the card sprag into life. It is at present providing transfer speeds of up to just over 100Mb/sec which is consistent with other users' experience and well below the claimed 5Gb/sec.
Because the item is "fulfilled by Amazon" it is not exchangeable for another the same - Amazon will only offer a refund and NOT replacement.
I was VERY concerned that a package marked as compatible with 64bit Windows 8 is suppled with a driver that is clearly NOT suitable for this.
It has a 2 year guarantee so I will monitor it carefully.